Barista

Sea Pearl Beach Resort & Spa Ltd.

Sea Pearl Beach Resort & Spa Ltd.

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Summary

• Vacancy: 01
• Age: at least 22 years
• Location: Cox’s Bazar (Cox’s Bazar Sadar)
• Salary: Negotiable
• Experience: 2 to 4 years
• Published: 22 Nov 2024

Requirements

Education

• Higher Secondary

Preference will be given to candidates with F&B Service training in Barista or relevant experience.

Experience

• 2 to 4 years
• The applicants should have experience in the following business area(s):
  Hotel, Resort

Additional Requirements

• Age at least 22 years

Responsibilities & Context

Key Responsibilities

· Beverage Preparation:

• Prepare and serve a variety of hot and cold beverages, including coffee, espresso drinks, tea, and other specialty drinks.
• Ensure all drinks meet quality and presentation standards.
• Customize drinks based on guest preferences, including milk alternatives or adjustments to sweetness or strength.

  · Customer Service:

• Greet and welcome customers in a friendly and professional manner.
• Take customer orders and provide drink recommendations based on preferences.
• Ensure a positive customer experience by providing attentive, personalized service.
• Handle customer complaints or concerns with professionalism, ensuring customer satisfaction.

· Cash Handling and Transactions:

• Accurately process customer orders and payments, including handling cash, credit/debit card transactions, or mobile payments.
• Provide accurate change and receipts, following company cash handling procedures.

· Inventory and Stock Management:

• Monitor inventory levels of coffee beans, milk, syrups, and other supplies.
• Notify supervisors when stock is low or needs replenishing.
• Assist with restocking and organizing supplies to maintain efficient workflow.

· Maintaining Cleanliness and Organization:

• Keep the coffee station, work areas, and seating areas clean, organized, and well-maintained.
• Clean coffee machines, grinders, counters, and utensils regularly, ensuring all equipment is in working order.
• Follow all hygiene and safety regulations to maintain a safe and clean environment for staff and guests.

· Compliance and Safety:

• Follow all company policies, health, safety, and sanitation guidelines while preparing beverages.
• Ensure proper handling and storage of food and beverage products according to health and safety regulations.
• Report any equipment malfunctions or safety concerns to the supervisor.

· Team Collaboration:

• Work closely with other baristas, servers, and kitchen staff to ensure smooth operations.
• Assist teammates when necessary, especially during peak hours, to maintain service efficiency.

· Quality Control:

• Consistently check the quality of beverages, ensuring they meet both company standards and customer expectations.
• Monitor and maintain the freshness of ingredients like coffee beans, milk, and syrups.

Skills & Expertise

cleanliness

coffee brewing

Customer Service

Flexibility and Adaptability

Good Computer Skills and Communication

Having good knowledge about Beverage Product

Multi tasking ability

Team Coordination

Time Management skills

Well groomed

Workplace

Work at office

Employment Status

Full Time

Job Location

Cox’s Bazar (Cox’s Bazar Sadar)

Job Highlights

The Barista prepares and serves beverages, ensures excellent customer service, and maintains a clean workspace, requiring passion for coffee and efficiency in a fast-paced environment.

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