Business Consultant, Service & Spare Parts

VINTAGE ENGINEERING LIMITED

VINTAGE ENGINEERING LIMITED

 

VINTAGE ENGINEERING LIMITED

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Summary

  • Vacancy: 1
  • Age: 55 to 60 years
  • Location: Dhaka
  • Salary: Tk. 250000 – 270000 (Monthly)
  • Experience: 25 to 30 years
  • Published: 24 Sep 2024

 

Requirements

Education

  • Bachelor of Science (BSc) in Agriculture, Bachelor of Science (BSc) in Automobile, Bachelor of Science (BSc) in Mechanical Engineering

Experience

  • 25 to 30 years
  • The applicants should have experience in the following business area(s):
    Trading or Export/Import, Agro based firms (incl. Agro Processing/Seed/GM), Automobile, Farming

Additional Requirements

  • Age 55 to 60 years

Responsibilities & Context

Job Context: We are searching for a Business Consultant for leading company’s overall after sales/service & spare parts division. In this position, selected candidate will be a Head of company’s all service & spare parts departments of all brands/products. He/she will prepare budget, lead-monitor-supervise & guide all the service & spare parts Heads. This position will ensure company’s overall business growth in service & spare parts section and ensure great customer satisfaction.

Key Responsibilities:

  • Responsible for overseeing the delivery and quality of essential services that support the core functions of the organization.
  • Manages all service team members, maintains organizational structure, guides team leaders, assigns duties, and leads teams effectively.
  • To develop and implement service strategies to meet customers’ needs and improve service quality.
  • Additionally monitor service metrics, analyze customer feedback and address any gaps or areas for improvement.
  • Budget management and successful project execution.
  • Include strong communication abilities, problem-solving expertise and driving performance improvements.
  • Monitoring performance and productivity of managerial employees on an ongoing basis.
  • Developing with input from managers.
  • Ensuring Health and Safety Standards are maintained.
  • Setting, with mangers input, Dealership policies and procedures.
  • Providing guidance to managers.
  • Review financial reports for action such as: inventories including parts, inventory turnover, new and used equipment, whole goods, accounts receivable, accounts payable, financial ratios, new and used equipment and parts sales.
  • Interviewing, with Dealership Management, staff for hiring.
  • Setting yearly objectives for staff, based on the network plan, with input from managers, for each of the branch area.
  • Conducting yearly performance appraisals with Managers
  • Monitoring performance, with input from manager, and productivity of employees on an ongoing basis.
  • Ensuring, with the input from managers, employees attend training programs.
  • Advising on training programs for employees.
  • Challenge and develop future ownership team.
  • Identify growth opportunities
  • Maximize efficiencies in operations.
  • Plan & execution of Business growth along with manpower quality growth through training.

Skills & Expertise

After Sales Service

Agriculture Machineries

Computer skill with Microsoft Office

Excellent customer service skills

Good Communication Skill (Bangla and English)

In Farm Machineries

Planning and budget

Planning and monitoring

Supervisory Skills

Team Management and leadership

Compensation & Other Benefits

  • Mobile bill, Tour allowance, Insurance
  • Salary Review: Yearly
  • Lunch Facilities: Partially Subsidize
  • Festival Bonus: 2
  • Health Insurance coverage
  • Life insurance coverage

Workplace

Work at office

Employment Status

Full Time

Job Location

Dhaka

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