Call Center/Data Entry Operator

We are looking for a detail-oriented and customer-focused Call Center / Data Entry Operator to handle inbound and outbound calls while accurately entering and maintaining data in company systems. The role requires strong communication skills, basic computer proficiency, and the ability to work efficiently in a fast-paced environment.

• Handle inbound and outbound customer calls professionally and courteously
• Respond to customer inquiries, complaints, and requests in a timely manner
• Accurately enter, update, and verify customer and operational data in databases
• Maintain call logs, records, and reports as required
• Follow company policies, scripts, and data security guidelines
• Coordinate with supervisors and team members to resolve issues
• Ensure high levels of customer satisfaction and service quality
• Meet daily/weekly call and data entry targets
• Maintain confidentiality of customer and company information