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Call Center Executive

Secret Beauty & Laser Aesthetics

Secret Beauty & Laser Aesthetics

 

Secret Beauty & Laser Aesthetics

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Summary

  • Vacancy: 10
  • Age: 18 to 30 years
  • Location: Dhaka (Dhanmondi)
  • Minimum Salary: Negotiable
  • Experience: At least 3 years
  • Published: 18 May 2024

 

Requirements

Education

  • Bachelor degree in any discipline, A Level, O Level
  • IELTS, TOFEL good scorer are highly encouraging to apply
  • Education qualification really doesn’t matter if you know how to hold a conversation in English.
  • Preferred Professional Certification: O LEVELS, A LEVELS, IELTS

Experience

  • At least 3 years

Additional Requirements

  • Age 18 to 30 years
  • Training/certification in a relevant field will get the privilege.
  • Skills Required: Punctual, Self-motivated
  • The applicants should have experience in the following area(s): B2B and B2C sales and marketing, Customer Support through Phone, Sales Representative, Telemarketing
  • Need to be fluent in English (Speaking & Listening)
  • Must be fluent in English conversation.
  • Dynamic sales skills.
  • Punctuality and commitment to work.
  • Self-motivated & hard working.
  • Punctuality is a must.

Responsibilities & Context

Secret Beauty, a leading laser and aesthetics center in Dhanmondi, Dhaka, is seeking some dynamic and customer-focused individuals to join our team as a Call Center Executives. As the first point of contact for our esteemed clients, you will play a crucial role in ensuring a seamless and positive experience.

 

Responsibilities:

  • Manage high call volumes, providing information and directing inquiries.
  • Monitor and respond to social media messages, engaging with the online community.
  • Schedule and confirm appointments, ensuring operational efficiency.
  • Understand laser and aesthetics services, addressing client queries accurately.
  • Handle client registrations efficiently.
  • Collaborate with sales and marketing for phone promotions.
  • Respond promptly to voicemail and email inquiries with detailed information.
  • Assist in resolving client concerns, escalating when necessary.
  • Uphold high customer service standards for a positive client impression.

Skills & Expertise

Communication in English

Fluent in English speaking and Writing

Compensation & Other Benefits

  • Competitive salary with performance-based incentives.
  • Training and development opportunities.
  • Employee discounts on our laser and aesthetics services.

Workplace

Work at office

Employment Status

Full Time

Gender

Only Female

Job Location

Dhaka (Dhanmondi)

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