Call center Executive

Swapno Bangla

Swapno Bangla

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Summary

• Vacancy: 3
• Age: 18 to 28 years
• Location: Dhaka (Rayerbag)
• Salary: Tk. 10000 – 18000 (Monthly)
• Published: 31 Dec 2024

Requirements

Education

• Bachelor/Honors, HSC

Additional Requirements

• Age 18 to 28 years

Education: Bachelor/Honors

Experience:

• 1 year

• The applicants should have expertise in Call Center

Additional Requirements

• Age 18 to 30 years

• Call Center, Outbound and Inbound Calls, Customer Care.

• Able to speak beautifully and clearly.
• Good organizational and time management skills.
• Must have a willingness to learn and grow
• good communication and interpersonal skills.
• Ability to handle sensitive information with confidentiality.
• Proficiency in MS Office (Word, Excel, PowerPoint)

Responsibilities & Context

Workplace: Office-based

Job Location: 10/8 South Rayerbag, Kadamtali, Dhaka-1362

Key Responsibilities:

• Providing product details to customers and accepting orders through phone calls.

• Make outbound calls to prospective and existing clients to promote products and services.

• Generate leads through various channels, including cold calling and email campaigns and convert the call for the sales.
• Provide accurate information to customers and address their queries.
• Manage client inquiries, resolve issues, and provide exceptional customer service to ensure client satisfaction.
• Prepare and submit regular sales reports to management, including call logs, sales summaries, and feedback on market conditions.

Compensation & Other Benefits

• Tour allowance
• Festival Bonus: 2

Workplace

Work at office

Employment Status

Full Time

Job Location

Dhaka (Rayerbag)

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