Nature Earth
Nature Earth
Nature Earth
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Summary
- Vacancy: 5
- Location: Gazipur, Gazipur (Gazipur Sadar)
- Salary: Tk. 12000 – 15000 (Monthly)
- Experience: At least 2 years
- Published: 2 Jun 2024
Requirements
Education
- Bachelor/Honors
Experience
- At least 2 years
Additional Requirements
- 2 year of experience in the relevant field will get you preference.
- Having experience in F-Commerce platforms will get a preference.
- Excellent proficiency in MS Office applications must.
- Setting a mind to listen to customer inquiries properly and provide prompt resolution
- Good English & Bangla Typing speed & negotiation skills are a must.
- Must have the willingness to learn, vast communication, problem-solving nature & leadership skills.
Responsibilities & Context
𝐂𝐨𝐦𝐩𝐚𝐧𝐲 𝐎𝐯𝐞𝐫𝐯𝐢𝐞𝐰:
Nature Earth is your trusted partner in nourishing your body, mind, and soul with safe, organic, and delicious food. Join us today and embrace a healthier lifestyle, one bite at a time. We believe what you put into your body matters and are committed to providing you with the highest quality food options.
Purpose:
We are passionate about promoting healthy living through nutritious and sustainably sourced products that nourish both your body and the planet. We carefully curate our products, ensuring they are free from harmful chemicals, pesticides, and genetically modified organisms (GMOs). From fresh fruits and vegetables to whole grains, superfoods, and plant-based alternatives, we have everything you need to create wholesome meals that support your health goals. Handle incoming customer inquiries, resolve issues, answer product-related questions, and provide information on our services and policies.
Job Responsibilities:
- Assist customers with order placement, tracking, cancellations, and returns, ensuring a seamless shopping experience.
- Identify and address customer concerns, complaints, and issues with professionalism, empathy, and efficiency.
- Maintain a deep understanding of our product range, promotions, and updates to guide customers effectively.
- Communicate clearly and effectively through phone, email, and chat channels to provide the best possible customer experience.
- Accurately document customer interactions and resolutions in our CRM system for future reference and analysis.
- Collaborate with various departments, including sales, inventory, and logistics, to ensure seamless order processing and delivery.
Compensation & Other Benefits
Monthly Performance Bonus
Salary Review: 12 Months
Festival Bonus: 2 (Two)
Yearly Profit bonus
Workplace
Work at office
Employment Status
Full Time
Job Location
Gazipur, Gazipur (Gazipur Sadar)