Call Center Executive (For realme)

Daosheng Enterprise Development Co. Ltd.

Daosheng Enterprise Development Co. Ltd.

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Summary

• Vacancy: 5
• Age: 25 to 30 years
• Location: Dhaka
• Salary: Negotiable
• Experience: 1 to 3 years
• Published: 9 Jul 2024

Requirements

Education

• Bachelor degree in any discipline

Experience

• 1 to 3 years
• The applicants should have experience in the following business area(s):
  Call Center
• Freshers are also encouraged to apply.

Additional Requirements

• Age 25 to 30 years

• Team Player.
• Strong communication skills both in English & Bengali.
• Proficient in typing is a must (English & Bengali).
• Should have computer knowledge of MS Office.
• Should have the habit to work under pressure & multitasker are welcome.
• Should be a tech-savvy person.
• Have to be mentally strong as well as confident for performing this Job.
• Candidates having frequent job switching tendency need not to apply.

Responsibilities & Context

This job circular is for the fastest growing mobile phone brand realme.

• Need to handle incoming calls to prospective customers pertaining to the Client’s business.
• Provide excellent customer service and give precise information to the customer ensuring customer satisfaction, Identify customer needs, clarify information, and provide solutions.
• Perform every call actively to solve the client’s problem.
• Must be knowledgeable about Facebook (Social media), email & web chat.
• Obtain and examine all relevant information in order to assess the validity of complaints and determine possible causes.
• Report preparing time to time to the team leader for complicated issues.
• Maintain strong collaboration with other departments.
• Multitasking.

Skills & Expertise

Call Center

Customer Service

Customer Support through Phone

Compensation & Other Benefits

• Mobile bill
• Festival Bonus: 2

Workplace

Work at office

Employment Status

Full Time

Gender

Only Female

Job Location

Dhaka

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