Call Center Supervisor

Khidmah Hospital Ltd.

Khidmah Hospital Ltd.

 

Khidmah Hospital Ltd.

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Summary

  • Vacancy: —
  • Age: at least 30 years
  • Location: Dhaka (Khilgaon)
  • Minimum Salary: Tk. 20000 (Monthly)
  • Experience: 5 to 10 years
  • Published: 4 Jul 2024

 

Requirements

Education

  • Bachelor/Honors

Experience

  • 5 to 10 years
  • The applicants should have experience in the following business area(s):
    Hospital, Physiotherapy center, Diagnostic Centre, Clinic, Chamber

Additional Requirements

  • Age at least 30 years

Responsibilities & Context

  • Manages and oversees a team of call center agents.
  • Motivates and supports agents through feedback and communication.
  • Measures KPI’s like inbound calls, call waiting, and call abandonment.
  • Assists with taking agents’ calls if they can’t handle the workload.

Workplace

Work at office

Employment Status

Full Time

Gender

Only Male

Job Location

Dhaka (Khilgaon)

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