Mhadi Support Services Limited

Summary

Education

Bachelor of Business Administration (BBA), Master of Business Administration (MBA)

Experience

Additional Requirements

Dial the pre-selected/assigned list of customer numbers as per guideline.
Provide prompt and accurate sales “pitch” as per requirements. And share the dialing report as required by the internal stakeholders.
Ensure attendance within roster schedule and fulfill the work assignments daily basis.
Reach the provided listed number customers and achieve the business goal.
Share the project details/objectives/ customer’s benefit as per management approved pitch.
Ensure proper and right approach of conversation with all the customers.
Always answer to queries in a friendly, enthusiastic and polite tone.
Complete and up-to-date product knowledge of all cards and retail products.
Proactively provide product and service information to customers as and when requires.
Participate and secure pass mark (minimum 80%) in the Monthly Quiz that is based o product knowledge & system/resource handling.
Always adhere to bank’s CoC, CRP and other guidelines, policy and processes. Based on unplanned leaves, late/swap on duty, misuse of resource & utilities, uninformed break, CRP compliance.
Work with cross-functional departments to ensure smooth and consistent customer service. From sales of card products: Flexi loan and Outstanding EMI

Work at office

Full Time

Dhaka

To apply for this job email your details to admin@chakricircular.com