Counselor/Sr. Counselor- Study Abroad

Shera International Limited

Requirements

Education

  • Bachelor of Arts (BA)

Experience

    • 2 to 5 years
  • The applicants should have experience in the following business area(s): Consulting Firms, Immigration and Education Consultancy Service, Training Institutes

Additional Requirements

  • Age At least 22 years
  • Basic understanding of study destinations such as the UK, USA, Canada, Australia, and Europe.
  • Familiarity with admission requirements, application procedures, and student visa processes is an advantage.
  • Strong interpersonal and counseling skills.
  • Customer service mindset.
  • Good organizational and follow-up abilities.
  • Proficiency in Microsoft Office / Google Workspace.

Responsibilities & Context

  • Consult with students and guardians by phone and in person regarding study abroad opportunities (Malaysia, the USA, the UK, Europe, and other countries).
  • Explain foreign university admission procedures, course options, eligibility, fees, and visa requirements.
  • Call leads regularly and follow up to ensure proper guidance and successful conversion.
  • Create, update, and manage student/client profiles, visitor logs, and follow-up databases.
  • Open student files, prepare required documents, fill out the application and visa forms.
  • Maintain organized physical and digital records of students and applications.
  • Build and maintain strong relationships with students, parents, and guardians.
  • Assist and support students throughout the admission and visa processing stages.
  • Communicate and coordinate with partner universities and institutions.
  • Host or support seminars, info sessions, and promotional events for prospective students.
  • Carry out business development activities, including lead generation and client follow-up.
  • Handle emails professionally and support online and newspaper marketing/promotional activities.
  • Ensure strict confidentiality of all student and client information.

To apply for this job email your details to apply@chakricircular.com