Customer Care Executive

IPDC Finance Limited

IPDC Finance Limited

 

IPDC Finance Limited

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Summary

  • Vacancy: 01
  • Location: Dhaka
  • Salary: Negotiable
  • Experience: 1 to 3 years
  • Published: 29 Jul 2024

 

Requirements

Education

  • Bachelor/Honors

Experience

  • 1 to 3 years
  • The applicants should have experience in the following business area(s):
    Banks

Responsibilities & Context

  • Customer Reception & Handling. Receive & make Calls to the customers. Handle customer queries/complain instantly.
  • Maintain good relationship with customer and provide excellent service and satisfactory information to the customer.
  • Ensure Customer satisfaction and collect customer feedback.
  • Administrative duties of branch as instructed.

Skills & Expertise

Customer Service

Front Desk Management

Good Communication Skill (Bangla and English)

Compensation & Other Benefits

  • Festival Bonus: 2

Workplace

Work at office

Employment Status

Full Time

Job Location

Dhaka

Job Highlights

The role will encompass a diverse range of responsibilities including managing phone calls, scheduling appointments, handling check-ins and check-outs, and providing exceptional customer service. Will be working through Outsourced company.

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