Customer Relations Executive

InfoTitan Limited

Summary

• Vacancy: 1
• Age: 22 to 32 years
• Location: Dhaka (Baridhara)
• Salary: Tk. 20000 – 22000 (Monthly)
• Experience: 2 to 5 years
• Published: 6 Jun 2025

Requirements

Education

• A Level, Bachelor/Honors

Experience

• 2 to 5 years
• The applicants should have experience in the following business area(s):
  BPO/ Data Entry Firm, Interior Design, Call Center, Shop/Showroom

Additional Requirements

• Age 22 to 32 years

Responsibilities & Context

• Need to provide excellent customer service and gives precise information to the customer, ensuring customer satisfaction.

• Self-motivated and willing to work within the SHIFT TIME with consistency

• Receive inbound calls and make outbound lead generation calls to and from elite clientele in a polite, professional, and persuasive manner.
• Maintain excellent verbal and written communication in English.
• Handle queries with clarity, empathy, and confidence.
• Maintain accurate call logs and follow-up records.
• Meet & exceed individual KPI’s assigned by the Management.
• Obtain and examine all relevant information in order to assess the validity of complaints and to determine possible causes.
• Report time to time to the team leader for complicated issues

Skills & Expertise

Call Center Operation

Customer Support/ Client Service

Fluent in English Speaking

Compensation & Other Benefits

• Salary Review: Yearly

Government Holidays

Workplace

Work at office

Employment Status

Full Time

Gender

Only Female

Job Location

Dhaka (Baridhara)

Job Highlights

• Someone who can represent the company to high-profile individuals with grace and confidence.
• A sharp communicator with a friendly tone and problem-solving mindset.
• Office Time: 10 AM to 8 PM
• Weekly Holiday: Friday

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