ACI Motors Limited

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Summary

Vacancy: —
Age: 24 to 32 years
Location: Dhaka (Tejgaon)
Minimum Salary: Negotiable
Experience: At least 1 year
Published: 6 Jun 2024

Requirements

Education

Minimum graduation in any discipline.
Having relevant work experience in handling customers through offline & online will get preference.

Experience

At least 1 year
Freshers are also encouraged to apply.

Additional Requirements

Age 24 to 32 years

Good at Ms-Office Suite (Ms-Word, Ms-Excel & Ms-PowerPoint).
Good knowledge on social media platform management.
Ability to work independently and as a part of a team.
Be able to cope with pressure & work environment.
Strong communication & negotiation skills.

Responsibilities & Context

Job Context

ACI Motors Limited is one of the most growing concerns of ACI Limited. We’ve Agri Machineries (Tractor, Harvester, Power Tiller, Diesel Engine, Rice Transplanter & Water Pump), Automobiles (Yamaha Motorcycles), Infrastructural Equipment (Kobelco, Case, Lovol & Ajax), Tire (CEAT), Commercial Vehicles (Foton) & Diesel Generator (YorPower, Himoinsa & Wechai) etc. in our product line.

To continue the business growth and sustainability, we are looking for suitable job incumbent who will plays a vital role in maintaining a positive and loyal customer relationship as well as contributes significantly to the growth and success of ACI Power Solution.

Job Responsibilities

Handle and respond to customer queries promptly and professionally through various channels, including social media, email, and phone.
Provide product and service-related information to customers to ensure they have a clear understanding of the offerings.
Provide personalized and tailored responses to address customer concerns as instructed.
Collaborate with sales team to understand customer needs and align responses accordingly to increase lead conversion rates.
Create and maintain a database of corporate customers with detailed profiles, including preferences, purchase history, and communication preferences.
Gather and analyze customer feedback to identify areas of improvement and customer pain points.
Generate reports and analyze customer data to track customer satisfaction, lead conversion rates, and other key performance metrics.
Weekly report preparation & presentation to supervisor to ensure transparency of work.

Compensation & Other Benefits

Competitive Salary & Other Benefits.
Performance Driven Career Path.
Excellent Working Environment.

Workplace

Work at office

Employment Status

Contractual

Job Location

Dhaka (Tejgaon)

Source link

To apply for this job email your details to admin@chakricircular.com