Helmsman Quality & Technology Services Co. Ltd
Helmsman Quality & Technology Services Co. Ltd
Helmsman Quality & Technology Services Co. Ltd
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Summary
- Vacancy: —
- Location: Dhaka (Uttara)
- Experience: 1 to 3 years
- Published: 24 Aug 2024
Requirements
Education
- Bachelor of Science (BSc) in EEE/Mechanical in any discipline.
Experience
- 1 to 3 years
Additional Requirements
- Proficiency in English
- Excellent listening, writing and communication skills
- Highly-motivated, independent and proactive
- Ability to develop strong and trusting relationships at all levels in an organization
- Service-oriented with good persistence to work under pressure
- Prior experience in Customer Service within B2B field is an advantage
- Sound Computer knowledge.
- The applicants should have experience in the following area(s): Local and International communication.
Responsibilities & Context
Company Overview
HQTS Group Ltd. is one of Asia’s oldest and largest quality control organizations providing services to companies buying and manufacturing products in Asia. With more than 500 people and operations in 40 countries, HQTS is a respected international company with significant opportunities for aggressive growth in many regions worldwide.
Description and Responsibilities
HQTS is expanding its footprint to Dhaka, Bangladesh, and actively searching high caliber customer service and business development personnel to join our term. The incumbent should have the skill to handle international clients’ queries, mostly in the fields of consumer hard goods, Garments & Textiles, Leather & Footwear, soft goods, electronics, machinery, industrial products, etc. The ideal candidate should be proficient at grasping new concepts, utilizing the same in a productive manner, and excellent in problem-solving. He/ She should possess a high sense of responsibility and strong organizational skills. Computer skills include Emails, Online communication platforms, Microsoft Excel, Word, PowerPoint, etc. and excellent command over the English language (reading, writing, speaking, and hearing) is a must. The responsibilities are:
- Act as the representative of HQTS to deal with various customers & vendors
- Help customers’ process orders
- Maintain high service level and cater to customers’ need and request
- Deal with customers & vendors with inquiries and complaints
- Handle difficult customers & vendors with manner and efficiency
- Act as the communication bridge between customers, vendors and internal departments on various problems and come up with the best solution.
Skills & Expertise
Communication
Computer Operator
proficiency in English
Compensation & Other Benefits
- As per company policy
Employment Status
Full Time
Job Location
Dhaka (Uttara)