Customer Support Executive

Tech Castell Ltd.

Summary

• Vacancy: 20
• Age: 20 to 40 years
• Location: Dhaka (Basundhara RA)
• Salary: Tk. 15000 – 30000 (Monthly)
• Experience: 1 to 2 years
• Published: 24 May 2025

Requirements

Education

• Bachelor of Business Administration (BBA) in Marketing, A Level in International Business, Diploma in Business Studies

Experience

• 1 to 2 years
• Freshers are also encouraged to apply.

Additional Requirements

• Age 20 to 40 years

• Must have excellent English Communication Skills
• Candidates have to make outbound calls to the USA/Canada.
• Required Agent(s) will have to work NIGHT SHIFT (9:00 PM-6: 00 AM: 8 working hours and 1-hour break)
• Project(s): For US and Canadian Sales, Marketing, and After Sales Services Skills
• Excellent English Communication Skills Over the Phone
• Basic Computer knowledge
• English Medium Background will get priority
• Must have great English Communication Skills
• Only North American/Neutral Accents Accepted

Responsibilities & Context

We are hiring Customer Support Executives for North American Projects.

Skills & Expertise

Call Center

Call centre training

Cold Calling

Contact Center

Customer Support/ Client Service

International Call Center

Night Shift

sales and marketing

Telemarketing and sales

telesales

Compensation & Other Benefits

• Weekly 2 holidays, Performance bonus, Over time allowance
• Salary Review: Half Yearly
• Festival Bonus: 2

• Free Tea& Coffee
• Attendance Bonus
• Transportation Allowance (After three months of employment)
• Sales Bonus
• Training Provided
• Training Certificates are provided to the selected candidates
• Working with teams across the US and Canada

Workplace

Work at office

Employment Status

Full Time

Job Location

Dhaka (Basundhara RA)

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