Customer Support Executive [Online E-Commerce]

Stripling IT

Stripling IT

Summary

  • Vacancy: 20
  • Age: 20 to 30 years
  • Location: Dhaka (Uttara)
  • Salary: Tk. 12000 – 15000 (Monthly)
  • Experience: At least 1 year
  • Published: 15 Jun 2025

 

Requirements

Education

  • Bachelor/Honors, Higher Secondary

Experience

  • At least 1 year
  • The applicants should have experience in the following business area(s):
    Telecommunication, Call Center, E-commerce

Additional Requirements

  • Age 20 to 30 years
  • Proven experience in inbound/outbound Telesales or a similar sales role is a plus.
  • Excellent communication skills with fluency in Bangla.
  • Strong persuasion and negotiation abilities.
  • Ability to work in a fast-paced and target-driven environment.
  • Customer-focused with a commitment to providing exceptional service.
  • Basic computer skills and familiarity with Office Word/Excel.

Responsibilities & Context

In this role, you will be assigned with the following responsibilities –

  • Make inbound & outbound calls to prospective clients to sell products as directed.
  • Order confirmation by phone/IP Call from our customer’s orders on the website.
  • Reply WhatsApp Massage And queries.
  • Manage Microsoft Word/excel Report.
  • Fluent speech capability with confidence & Perfect pronunciation in Bangla.
  • Provide clients with accurate and detailed product information.
  • Regularly follow up with existing and potential customer using the website.
  • Be target-oriented and capable of meeting assigned responsibilities to achieve daily, weekly, and monthly task targets.
  • Meet both personal and team qualitative and quantitative goals.

Skills & Expertise

Communication and Negotiation Skill

Customer Service

Customer Support

Sales target

Customer Service

Compensation & Other Benefits

  • Festival Bonus: 2

Workplace

Work at office

Employment Status

Full Time

Job Location

Dhaka (Uttara)

Job Highlights

Customer Support Executive [Online E-Commerce]

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To apply for this job email your details to admin@chakricircular.com