VATCONS BD
VATCONS BD
VATCONS BD
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Summary
- Vacancy: 2
- Location: Dhaka, Dhaka (Mohammadpur)
- Published: 23 May 2024
Requirements
Education
- Bachelor’s degree in Marketing, Business Administration, Information Technology, or a related field.
Additional Requirements
- Proficiency in Photoshop and Illustrator.
- Knowledge of video editing tools.
- Experience in digital marketing and social media management.
- Trained or skilled online digital marketer preferred.
- Excellent interpersonal, communication, and people management skills.
- Must be enthusiastic, proactive, punctual, honest, and hard-working.
- Must possess your own Android mobile phone.
- Willingness to use an official SIM for client communication if selected.
- Proven experience in digital marketing and customer support.
- Strong organizational skills and attention to detail.
- Ability to multitask and manage time effectively.
- Experience with Learning Management Systems (LMS) is a plus.
Responsibilities & Context
VATCONS BD is a leading e-learning platform dedicated to providing high-quality training and resources in VAT and taxation. Our mission is to empower professionals and businesses with the knowledge they need to navigate the complexities of VAT and Tax regulations and compliance. We are seeking a motivated and organized Digital Marketing and Customer Support Specialist to join our dynamic team.
Responsibilities:
Digital Marketing Backup:
- Assist in executing and improving digital marketing campaigns.
- Monitor and analyze performance metrics.
- Support content creation and distribution.
- Create necessary marketing databases, email, and social media advertising campaigns.
Customer Support:
- Respond to customer inquiries through Facebook, WhatsApp, phone calls, Messenger, and other platforms.
- Address and resolve issues related to login, email verification, course access, and other queries.
Social Media Engagement:
- Engage with users on social media platforms by responding to comments and messages.
- Schedule and manage social media posts.
- Collect and organize phone numbers from WhatsApp chats and order data.
- Identify users not enrolled in courses and follow up.
Enrollment Assistance:
- Match enrollment data from the website with Google Sheets.
- Manually enter data for users who did not complete the form.
- Identify and rectify unauthorized entries.
- Create accounts on the website and enroll users in courses.
- Notify users about their enrollment via WhatsApp messages and calls.
Follow-Up Calls:
- Schedule and conduct calls to follow up with users who have not enrolled in courses.
Cold Calling and Sales:
- Make unsolicited cold calls using mobile, WhatsApp, Messenger, Imo, etc., and close sales.
Marketing and Promotions:
- Explore and improve existing promotional and marketing activities.
- Utilize social media platforms like Facebook, YouTube, LinkedIn, and
- WhatsApp to increase sales and promotional activities.
- Manage online activities related to traffic acquisition, sales conversion, and reporting.
- Make presentations to clients physically or online.
Other Assigned Tasks:
- Perform other duties as assigned to support the team and enhance customer experience.
Skills & Expertise
Illustrator
Photoshop
Compensation & Other Benefits
- Competitive salary and performance-based bonuses.
- Flexible working hours and remote work options.
- Opportunities for professional development and growth.
- Collaborative and inclusive work environment.
Employment Status
Full Time
Gender
Only Male
Job Location
Dhaka, Dhaka (Mohammadpur)