Grameen Healthtech Limited
Requirements
Education
- Bachelor/Honors
- Bachelor’s or Master’s degree in Business Administration, Public Health, or a related field.
Experience
- 3 to 7 years
- The applicants should have experience in the following business area(s): Pharmaceutical/Medicine Companies, Healthcare Startup
Additional Requirements
Job Knowledge
- Sound knowledge of field sales and distribution operations like Pharmacy, FMCG etc.)
- Understanding of basic training and mentorship principles.
- Knowledge of the local geography and market dynamics within the division.
Skills:
- Proficiency in using mobile applications and MS Office (especially Excel and PowerPoint).
- Strong data reporting and analytical skills to track field performance.
- Ability to train others on how to use a mobile application effectively.
- Excellent interpersonal and communication skills.
- Strong coaching and motivational skills.
- Good organizational and event management skills.
Experience Requirements:
- 3–5 years of experience in field operations, distribution management or healthcare service development.
- Proven experience in driving community-based sales or service networks.
Required Job Behavior
- Field-Oriented: Comfortable with and motivated by working on the ground.
- Supportive: Acts as a coach and supporter for the ambassador network.
- Proactive: Takes initiative to identify issues and opportunities in the field.
Additional Competencies (Specific)
- Two-wheeler driving license is mandatory.
- Fluency in the local language of the division will be added advantage.
- Prior experience in the healthcare or FMCG sector will be added advantage.
Responsibilities & Context
Role Overview
This is a field based divisional role, responsible for managing, training, guiding and strengthening the network of SSK Ambassadors to ensure high-quality healthcare service delivery, community engagement and consistent revenue generation. This position plays a key role in expanding the Shukhee ecosystem through effective field operations, partnership development and ambassador performance management.
Key Responsibilities
Network Management & Field Operations:
- Manage, monitor, and support a network of SSK Ambassadors to ensure service quality, productivity, and business performance within the assigned division.
- Conduct regular field visits to assess ambassador activities, identify gaps, and provide on-site coaching and operational support.
Training & Capacity Development:
- Plan and conduct structured training programs for SSK Ambassadors covering product knowledge, service standards, operational processes, and the effective use of the Shukhee Expert App.
- Continuously mentor ambassadors to improve service efficiency and customer handling.
Revenue Growth & Activation:
- Develop and implement strategies to drive user activation, service utilization, and revenue growth through the SSK network.
- Support ambassadors with sales-focused tools, campaigns, and incentive plans to increase revenue contribution.
Community Engagement & Brand Visibility:
- Organize and execute health camps, awareness drives, and community events to strengthen Shukhee’s brand presence and generate sales leads.
- Mobilize ambassadors to participate in local campaigns and expand service reach.
Partnership & Referral Development:
- Identify and establish collaborations with local surgical centers, clinics, and healthcare providers for patient referral and service integration.
- Manage partnerships to create mutual value and sustainable revenue channels.
Monitoring, Reporting & Compliance:
- Track and report key performance metrics, including ambassador productivity, service adoption, and local market feedback.
- Ensure all field operations align with company policies, ethical standards, and compliance guidelines.
Skills & Expertise
Employment Status
Full Time
Job Location
Anywhere in Bangladesh
Company Information
Grameen Healthtech Limited
Address:
Telecom Bhaban (Level # 12) 53/1, Box Nagar, Zoo Road Mirpur-01, Dhaka-1216