Engineer – Printer & Scanner

1000FIX Services Ltd.

1000FIX Services Ltd.

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Summary

• Vacancy: 2
• Age: 20 to 35 years
• Location: Anywhere in Bangladesh
• Salary: Tk. 15000 – 30000 (Monthly)
• Experience: At least 1 year
• Published: 12 Aug 2024

Requirements

Education

• Diploma in Engineering, Bachelor of Science (BSc), HSC, SSC

Experience

• At least 1 year
• The applicants should have experience in the following business area(s):
  IT Enabled Service

Additional Requirements

• Age 20 to 35 years

• Must have patience & competence to work under pressure.
• Willing to work extended hours and work on holidays.
• Understand, interpret, reproduce, and find the problems. Perform Root cause Analysis.
• Must be computer literate and able to produce different analytical report and statements independently.
• Good Team Playing, Good relationship management within team.
• Fluent in English languages (written and speaking).

Responsibilities & Context

• Fully responsible for running and managing the all kind of printer technical support & Solution (On- & Carry in Services).
• Very Good Knowledge about printing Technologies LaserJet, DesignJet and Inkjet and dot matrix nter with hands on Repair Experience.
• Very a good knowledge all kind of IT enable devices, OS, TCP/IP, LAN, WLAN, switch, Router vironment.
• Implement and manage defined technical support processes, procedures and KPI.
• Supplier Claim Management, Credit Management, Labor Cost Management, Meeting Management h Principle.
• Implement Spare parts sourcing and proper buffer planning based on call volume analysis.
• Very Good Knowledge in Out of Warranty services business. Spare parts management.
• Define and manage the device troubleshooting process for all software and hardware releases.
• Direct management of the repair technicians and ensuring all repairs are carried out safely and to the hest standards possible.
• Maintaining the company’s on-site support management, Proper Service Call distribution and proper ized the technical Engineer’s.
• Making 360 degree technical analysis report, daily report, weekly & monthly report and submit to head of Technical Services.

Skills & Expertise

computer printer servicing

Printer servicing

Scanner

Compensation & Other Benefits

• T/A, Mobile bill, Medical allowance, Performance bonus, Profit share, Provident fund
• Lunch Facilities: Partially Subsidize
• Salary Review: Yearly
• Festival Bonus: 2

Workplace

Work at office

Employment Status

Full Time

Job Location

Anywhere in Bangladesh

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