Tech Point BPO
Requirements
Education
Bachelor/Honors
Additional Requirements
Age 18 to 30 years
Responsibilities & Context
Manage large amounts of inbound calls in a timely manner
No sales target.
Follow communication “scripts” when handling different topics
Handle customer inquiries over the phone
Manage and resolve customer complaints
Provide customers with product and service information
Process orders, forms and applications
Identify and escalate priority issues
Follow up customer calls where necessary
Document all call information according to standard operating procedures
Skills & Expertise
Bangla and English typing
Fluent in English
Other Relevant Skills
Call Center Operation
Customer Care
Customer Service
Compensation & Other Benefits
Salary Review: Yearly
Monthly KPI Bonus
Workplace
Work at office
Employment Status
Full Time
Job Location
Dhaka (Adabor)
To apply for this job email your details to apply@chakricircular.com