Solution Explorer
Solution Explorer
Summary
- Vacancy: 3
- Location: Anywhere in Bangladesh
- Salary: Tk. 15000 – 30000 (Monthly)
- Experience: At least 1 year
- Published: 13 Jun 2025
Requirements
Education
- Bachelor/Honors, Masters
Experience
- At least 1 year
- The applicants should have experience in the following business area(s):
Software Company, IT Enabled Service, BPO/ Data Entry Firm, Call Center, E-commerce, Business-to-Business (B2B) Software and Services Startup - Freshers are also encouraged to apply.
Responsibilities & Context
Location: Remote (Work from Home)
Work hours: 5 days a week (8 hours per day)
Shift: Night(2), Day (1)
Employment Status: Full Time
Company: Solution Explorer
Special Requirement: Must be fluent in English (No Exception).
Solution Explorer is an innovative IT company focused on web and software development services. As part of our commitment to excellent client experience, we are expanding our remote team for day and night shifts. We seek energetic and service-minded individuals to join as Client Support Executives in a call center/BPO environment serving international clients.
Job Responsibilities
- Handle inbound and outbound client calls, SMS, and online messages (chat/email) professionally.
- Please respond quickly to customer questions about our web and software development services.
- Generate and qualify leads through outbound communication (no hard sales).
- Maintain accurate records of all customer interactions using CRM or a support ticket system.
- Provide timely solutions to client issues and ensure high client satisfaction.
- Coordinate with technical and sales teams on specific client queries or escalations.
- I want you always to maintain positive, empathetic, and professional communication.
Additional Requirements
- Experience in a call center, BPO, or customer/client support experience.
- Basic technical experience in the website and software areas is a plus.
- Ability to work independently, handle pressure, and manage time efficiently from a remote setup.
Educational Requirements:
- Bachelor’s in any discipline.
- Educational qualifications may be relaxed for experienced candidates.
Compensation and other benefits:
- Weekly 2 holidays
- Salary Review: Yearly
- Bonus: Performance Bonus
- Festival Bonus: 2
- On-time salary (1- 5th)
Job Location: Remote (Anywhere from Bangladesh)
Further query: If you have any questions or concerns, please contact us at [email protected]. However, email applications are not acceptable.
Skills & Expertise
Call Center
Call Centre Management
Call Centre Supervision/ Management
Customer Relation
Customer Support/ Client Service
International Call Center
Live Chat
Online Customer Service
Sales & Marketing
Web Developer/ Web Designer
Compensation & Other Benefits
- Weekly 2 holidays
- Salary Review: Yearly
- Festival Bonus: 2
Workplace
Work from home
Employment Status
Full Time
Job Location
Anywhere in Bangladesh
To apply for this job email your details to admin@chakricircular.com