multibrand WORKSHOP ltd.
multibrand WORKSHOP ltd.
multibrand WORKSHOP ltd.
Follow
More jobs from this company
Summary
- Vacancy: 3
- Age: 22 to 35 years
- Location: Dhaka (Tejgaon Industrial Area)
- Salary: Negotiable
- Experience: 1 to 2 years
- Published: 27 Aug 2024
Requirements
Education
- Masters, Bachelor/Honors
Masters, Bachelor/Honors from any discipline
Experience
- 1 to 2 years
- The applicants should have experience in the following business area(s):
Automobile
Additional Requirements
- Age 22 to 35 years
- 100% Field oriented work experienced.
- The Candidates have experience in Motor Cycle driving & will have legal License for Customer Relationship Management.
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, and Access).
- Good verbal communication skills in Bangla and English.
- Management and leadership skills.
- Multi-tasking and time-management skills, with the ability to prioritize tasks.
- Excellent analytical and problem-solving skills.
- Friendly working environment under a group of Company.
- Interpersonal and oral communication skills.
- Candidate must be Smart, hardworking and career oriented.
- Strong organization skills with a problem-solving attitude.
- Self-Motivated & Positive attitude.
- Customer complain handling capacity.
- Organized & Discipline.
Responsibilities & Context
Job Context:
- Electric & Hybrid Car Specialist WORKSHOP is looking for committed performer as innovative Executive.
Job Responsibilities:
- Customer reception and proper customer handling with a positive, helpful attitude.
- Provide excellent service and satisfactory information to the customer.
- Assist customers and help them with workshop formalities and other works.
- Develop and maintain good relationship with customer and support them for better service.
- Keep records of customers, instructions recording details of inquiries, complaints, and comments.
- Keep tracking outstanding clients.
- Plan course of action to recover outstanding payment.
- Locate and contact customers.
- Update account status and database regularly.
- Comply with requirements when legal action is unavoidable
- Handle customers’ questions or complaints.
- Negotiate payoff deadlines and payment plans.
- Build trust with customers.
- Identify gaps in the system and recommend solutions.
Compensation & Other Benefits
- Mobile bill, Provident fund
- Lunch Facilities: Partially Subsidize
- Salary Review: Yearly
- Festival Bonus: 2
Workplace
Work at office
Employment Status
Full Time
Gender
Only Male
Job Location
Dhaka (Tejgaon Industrial Area)