Executive, IT Support

Naturo

 

Naturo

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Summary

• Vacancy: 01
• Age: 22 to 35 years
• Location: Dhaka (Kawran Bazar)
• Salary: Tk. 15000 – 20000 (Monthly)
• Experience: 1 to 2 years
• Published: 24 Aug 2024

 

Requirements

Education

• Bachelor/Honors

Experience

• 1 to 2 years
• The applicants should have experience in the following business area(s):
  IT Enabled Service

Additional Requirements

• Age 22 to 35 years

• Windows Troubleshooting, Google Docs and Sheets, any desk, TeamViewer.
• IT support background.
• Good presentation and communication skills.
• High level of empathy and customer-focused attitude.

Responsibilities & Context

Company Overview: Naturo is a renowned e-commerce business celebrated for its top-notch natural and organic offerings. Our product range caters to overall wellness, skincare, and nutrition, serving a vast customer base of over 100,000 individuals monthly. With a steadfast commitment to safety and quality, we’re on a mission to meet the rising demand for healthy, natural products. Join us in shaping the future of health and wellness.

Job Context: We’re looking to hire an Executive, IT Support to join our team. In this role, you will be responsible for ensuring the smooth operation of our IT infrastructure, supporting our employees in resolving technical issues, and maintaining our e-commerce platform’s efficiency and security.

Job Description:

• Deliver effective IT support across hardware, software, and networking.
• Manage daily IT operations.
• Configure and install software, servers, and network devices.
• Maintain and troubleshoot Windows servers and email services.
• Backup configurations for network equipment and systems.
• Resolve issues with hardware, software, printers, networks, and operating systems.
• Ensure confidentiality of sensitive information.
• Train and support employees on IT best practices.
• Maintain accurate IT asset records and allocate resources as needed.

Job Nature: Full Time

Work Place: Noor Tower, 110 Sonargaon Road, Kawran Bazar, Dhaka.

Time: (09:00 Am-06:00 Pm)

Skills & Expertise

Computer Engineering

IT Support Service

Compensation & Other Benefits

• Festival Bonus: 2

• Annual Increment (After Probation/Eligibility)
• Performance Bonus
• Annual Tour
• Partial Subsidized Lunch
• Snacks with unlimited Tea and coffee
• Mobile bill allowance (Only Entitled)
• All Government holidays as per company policy

Workplace

Work at office

Employment Status

Full Time

Gender

Only Male

Job Location

Dhaka (Kawran Bazar)

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