Jamuna Group

Summary

Vacancy: —
Age: 20 to 35 years
Location: Dhaka
Salary: Tk. 15000 – 18000 (Monthly)
Experience: 1 to 3 years
Published: 2 Jun 2025

Requirements

Education

Bachelor/Honors

Experience

1 to 3 years
The applicants should have experience in the following business area(s):
Retail Store, BPO/ Data Entry Firm, Group of Companies, Call Center, Chain shop, Super store, E-commerce

Additional Requirements

Age 20 to 35 years

Responsibilities & Context

Job Context:

Wholesale Club Ltd. Is an enterprise of JAMUNA GROUP, which is one & only hypermarket in Bangladesh. Right now we are looking for an Executive – Member Service Department under the Marketing department, who will share our pride and support our continuous business growth by showcasing his talent, skill, experience, expertise, dedication, integrity, accountability & transparency.

Job Responsibilities:

Inform customers about the benefits of the membership card and meet monthly target by selling new memberships and renewals.
Formulate and maintain significantly profitable relationships with key customers.
Keeping customers updated with all information on the latest products.
Resolve all customer complaints in a quick and efficient manner.
Expand the customer base by essentially using the methods of upselling and cross-selling.
Conduct business reviews frequently by making the best use of CRM/MSD programs.
Collaborate with the management team to properly run all the campaigns.
Attend customer queries and send promotional information through all social media and Hotline number.
Provide necessary feedback to customer’s and push for online and corporate sale.
Generate online order from customer and process them for delivery.
Communicate with delivery partners.
Communicate with our online vendors and assist in the delivery process.
Any other task assigned by the management time to time.

Skills & Expertise

Customer Relationship Management

Customer Support/ Client Service

Marketing

Online sales

Compensation & Other Benefits

T/A, Mobile bill, Performance bonus, Medical allowance
Salary Review: Yearly
Festival Bonus: 2

Smooth career path for well performer

Workplace

Work at office

Employment Status

Full Time

Job Location

Dhaka

Source link

To apply for this job email your details to admin@chakricircular.com