SEBPO

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Summary

Vacancy: 1
Age: 24 to 34 years
Location: Dhaka (Mohakhali)
Salary: Negotiable
Experience: 1 to 3 years
Published: 26 Feb 2025

Requirements

Education

Bachelor/Honors

Experience

1 to 3 years
Freshers are also encouraged to apply.

Additional Requirements

Age 24 to 34 years

Responsibilities & Context

Provide corrective and preventive support services related to IT and cybersecurity.
Offer first-level support and services for all software applications and SaaS platforms.
Deliver first and second-level support and services for the portfolio of computing devices and infrastructure, including:
i. Computing Devices: Desktops, Laptops, Tablets, and Mobile Devices operating on MAC, Windows, Linux, Android, and other platforms.
ii. Office Equipment: Printers, Scanners, Projectors, Access Control Systems, etc.
iii. Network Equipment & Internet Connectivity: Modems, Cabling, Routers, Switches, Next Generation Firewalls, Access Points, Wi-Fi Networks, etc.
iv. Power: UPS, AVR, and other power-related equipment.
Ensure support for managing endpoint security, including XDR and tools for remote workers.
Assist in remediating vulnerabilities and managing patches as per reports and plans.
Participate in periodic ISO & SOC audits and client compliance programs. Contribute to the preparation of related reports and maintain audit logs as per guidelines.
Support IT inventory management and contribute to decision-making regarding device replacements and spare parts procurement.
Collaborate in both functional and cross-functional projects.
Maintain internal knowledge documents and actively participate in knowledge-sharing sessions with colleagues and peers.
Cultivate and maintain relationships with relevant suppliers and stakeholders.

***Special Instruction: Candidate should be able to relocate to Jashore District.

Skills & Expertise

Communication and collaboration

CyberSecurity

IT network

IT support

Object Oriented Programming

Workplace

Work at office

Employment Status

Full Time

Job Location

Dhaka (Mohakhali)

Job Highlights

SEBPO is a leading global outsourcing partner to many global companies, specializing in Ad Operations, Data Solutions, Creative & Software services. It’s one of the 5000 Fastest-Growing Pvt. Companies in USA & Top Global Outsourcing Company by IAOP.

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