Executive/Senior Executive, IT Support

SEBPO

SEBPO

 

SEBPO

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Summary

  • Vacancy: 1
  • Age: 24 to 34 years
  • Location: Jashore
  • Salary: Negotiable
  • Experience: 1 to 3 years
  • Published: 16 Oct 2024

 

Requirements

Education

  • Bachelor/Honors

Experience

  • 1 to 3 years
  • Freshers are also encouraged to apply.

Additional Requirements

  • Age 24 to 34 years

Responsibilities & Context

Provide corrective and preventive support services related to IT and cybersecurity.

Offer first-level support and services for all software applications and SaaS platforms.

Deliver first and second-level support and services for the portfolio of computing devices and infrastructure, including:

i. Computing Devices: Desktops, Laptops, Tablets, and Mobile Devices operating on MAC, Windows, Linux, Android, and other platforms.

ii. Office Equipment: Printers, Scanners, Projectors, Access Control Systems, etc.

iii. Network Equipment & Internet Connectivity: Modems, Cabling, Routers, Switches, Next Generation Firewalls, Access Points, Wi-Fi Networks, etc.

iv. Power: UPS, AVR, and other power-related equipment.Ensure support for managing endpoint security, including XDR and tools for remote workers.

Assist in remediating vulnerabilities and managing patches as per reports and plans.

Participate in periodic ISO & SOC audits and client compliance programs. Contribute to the preparation of related reports and maintain audit logs as per guidelines.

Support IT inventory management and contribute to decision-making regarding device replacements and spare parts procurement.

Collaborate in both functional and cross-functional projects.

Maintain internal knowledge documents and actively participate in knowledge-sharing sessions with colleagues and peers.

Cultivate and maintain relationships with relevant suppliers and stakeholders.

***Special Instruction: Candidate should be able to relocate to Jashore District.

Skills & Expertise

Communication and collaboration

CyberSecurity

IT network

IT support

Object Oriented Programming

Workplace

Work at office

Employment Status

Full Time

Job Location

Jashore

Job Highlights

SEBPO is a leading global outsourcing partner to many global companies, specializing in Ad Operations, Data Solutions, Creative & Software services. It’s one of the 5000 Fastest-Growing Pvt. Companies in USA & Top Global Outsourcing Company by IAOP.

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