Flyhub Travel Group
Flyhub Travel Group
Flyhub Travel Group
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Summary
- Vacancy: 5
- Age: 20 to 40 years
- Location: Dhaka (Banani)
- Salary: Negotiable
- Experience: At least 3 years
- Published: 26 May 2024
Requirements
Education
- Master of Information & Communication Technology (MICT) in Telecommunication, Bachelor of Business Administration (BBA) in Electronics and Telecommunication Engineering, Diploma in Computer in Computing & Information System
Experience
- At least 3 years
- The applicants should have experience in the following business area(s):
Travel Agent
Additional Requirements
- Age 20 to 40 years
- Proven experience in customer service preferably in the travel industry.
- Excellent verbal and written communication skills in English.
- Experience in the travel agency, airlines, or tour operator business.
- Strong problem-solving skills, ability to handle challenging customer interactions with patience and professionalism.
- Proficiency in MS Office and customer relationship management.
Responsibilities & Context
About Fly Hub Travel Bangladesh Ltd :
Fly Hub, is a dynamic Online Travel Agency (OTA) operating across seven countries including Malaysia, Singapore, India, Bangladesh, UAE, Turkiye, Pakistan and Saudi Arabia. We specialize in providing exceptional travel services, ensuring a seamless and enjoyable travel experience for our customers.
Responsibilities & Context:
- Possess excellent knowledge of reservation and ticketing systems, with a preference for experience in GDSs such as Amadeus, Galileo, and Sabre.
- Issue, re-issue, refund, and manage flight tickets while adhering to booking policies.
- Respond promptly and professionally to customer inquiries regarding travel reservations, ticket changes, cancellations, and other travel-related concerns via phone, email, or chat.
- Provide customers with accurate travel information, including flight schedules, airline policies, baggage allowance, and visa requirements.
- Develop and maintain long-term relationships with clients for future business opportunities.
- Demonstrated experience in web-based airline reservation systems.
- Maintain relationships with airlines and ticket agents, and keep updated with airport information on entrance, departure, and related matters.
- Continuously monitor ticket statuses.
- Handle corporate client communications through various channels, including email.
- Manage incoming emails and correspond with local and international vendors.
Compensation & Other Benefits
- T/A, Mobile bill, Tour allowance, Medical allowance, Performance bonus, Profit share, Weekly 2 holidays, Gratuity
- Salary Review: Yearly
- Festival Bonus: 2
Workplace
Work at office
Employment Status
Full Time
Job Location
Dhaka (Banani)
To apply for this job email your details to admin@chakricircular.com