Executive/ Sr. Executive, Customer Order Management (COM)

Akhtar Group

Akhtar Group

 

Akhtar Group

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Summary

  • Vacancy: 03
  • Age: at least 22 years
  • Location: Manikganj
  • Salary: Negotiable
  • Experience: At least 3 years
  • Published: 19 May 2025

 

Requirements

Education

  • Bachelor/Honors, Masters

Experience

  • At least 3 years
  • The applicants should have experience in the following business area(s):
    Group of Companies, Furniture Manufacturer, Animal/Plant Breeding

Additional Requirements

  • Age at least 22 years
  • Only Males are encouraged to apply.
  • Excellent communication, coordination, and interpersonal skills
  • Strong analytical mindset with attention to detail
  • Ability to multitask and manage workload under pressure
  • Proficiency in MS Excel is a must; knowledge of ERP systems is a plus

Responsibilities & Context

  • Manage Customer Order Support activities, ensuring timely and error-free processing of orders.

    • Perform Category Management functions including coordination with relevant teams for stock, orders, and forecasts.

    • Prepare product delivery schedules based on order priority and deadlines in consultation with Sales and Production departments.

    • Maintain strong understanding of product details, raw materials, production processes, lead times, and production capacity.

    • Provide tentative delivery timelines for upcoming orders based on product availability, production pipeline, and stock status.

    • Generate and analyze reports to support planning and operations.

    • Use advanced Excel skills (e.g., VLOOKUP, INDEX-MATCH, Pivot Table, IF/IFS, conditional formatting) to prepare and automate regular reports.

    • Build and maintain effective coordination with Sales, Production, Distribution, and related departments.

    • Manage a high volume of phone communication with clarity, professionalism, and patience.

Skills & Expertise

Category Management

Coordination

Customer Support/ Client Service

Distribution

Logistics Management

Multiple customer order follow up

Planning

Compensation & Other Benefits

  • Mobile bill
  • Lunch Facilities: Full Subsidize
  • Festival Bonus: 2

As per comapny policy

Employment Status

Full Time

Gender

Only Male

Job Location

Manikganj

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To apply for this job email your details to admin@chakricircular.com