Executive/Sr. Executive, IT & Digital Marketing

Job Responsibilities:

• Manage and maintain company servers, network systems, routers, firewalls, and internet connectivity to ensure stable and secure operations.
• Provide comprehensive daily technical support to office staff, addressing hardware, software, and networking issues promptly.
• Ensure optimal performance and security of all IT systems, including email servers and cloud platforms.
• Oversee data backup and disaster recovery processes to safeguard critical company information.
•   Collaborate with event teams to plan and implement IT setups at exhibition venues, including Wi-Fi networks, registration counters, digital displays, and so on.
• Install, configure, and manage event-related software such as visitor registration systems, lead retrieval tools, and badge printing solutions.
• Deliver real-time technical support during exhibitions to guarantee uninterrupted operations.

• Maintain, update, and optimize CRM and event management systems used by the organization.
• Support the development and customization of software tools related to event registration, ticketing, and exhibitor management.
• Ensure data accuracy, security, and compliance with corporate policies and industry standards.

• Liaise with IT vendors for procurement, maintenance, and technical support services.
• Maintain an accurate inventory of IT assets, software licenses, and warranties.
• Evaluate emerging technologies and recommend solutions to enhance operational efficiency.

• Develop, implement, and monitor digital marketing campaigns across multiple platforms, including Facebook, Instagram, Google, LinkedIn, and others.
• Manage and optimize paid advertising campaigns (PPC, Google Ads, Meta Ads, etc.) to maximize ROI.
• Analyze marketing data and performance metrics, preparing detailed reports to guide strategic decisions.
• Maintain, update, and troubleshoot the company website(s).
• Collaborate with creative or content teams to implement design changes or new web features.
• Design, develop, and maintain websites and web applications.
• Monitor site analytics and SEO performance; recommend improvements.
• Manage website hosting, domains, and integrations with third-party tools or APIs.