Front Desk Cum Call Center Executive

Secret Beauty & Laser Aesthetics

 

Secret Beauty & Laser Aesthetics

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Summary

• Vacancy: 03
• Age: 18 to 28 years
• Location: Dhaka (Dhanmondi 27)
• Salary: Negotiable
• Experience: 3 to 5 years
• Published: 10 Aug 2024

 

Requirements

Education

• Bachelor/Honors

• Only experienced candidates are encourage to apply
• Bachelor degree in any discipline
• North South University, Ahsanullah University of Science and Technology, East West University, American International University Bangladesh, BRAC University students will get preference
• A’ level, O’ level, HSC (English version), IELTS preferred
• Training/Trade Course: BPO, Telemarketing, Call Center
• Skills Required: Customer Care

Experience

• 3 to 5 years
• The applicants should have experience in the following business area(s):
  Hospital, Clinic, Call Center, Beauty Parlor/Saloon/Spa

Additional Requirements

• Age 18 to 28 years

Responsibilities & Context

Welcome to Secret Beauty, a harmonious collaboration with the globally acclaimed Turkeyana, Turkey. Together, we unveil the artistry of beauty and aesthetics that transcends borders. At Secret Beauty, we’ve delved into the most coveted secrets, curating a transformative experience that unlocks your ageless allure. In partnership with Turkeyana, a name synonymous with excellence worldwide, our mission is to infuse a global touch into your beauty journey. From rejuvenating facials to non-surgical facelifts, we seamlessly blend traditional wisdom with cutting-edge techniques, offering a beauty transformation that exceeds expectations. Join us at Secret Beauty, where each treatment is a step towards revealing your inner and outer beauty, embracing the essence of ageless allure like never before.

We are seeking some dynamic and customer-focused individuals to join our team as Front Desk Cum Call Center Executive. As the first point of contact for our esteemed clients, you will play a crucial role in ensuring a seamless and positive experience.

Responsibilities:

• Welcome and assist clients for a positive experience.
• Manage high call volumes, providing information and directing inquiries.
• Schedule and confirm appointments, ensuring operational efficiency.
• Understand laser and aesthetics services, addressing client queries accurately.
• Handle client registrations efficiently.
• Maintain a welcoming waiting area and perform general administrative tasks.
• Collaborate with sales and marketing for phone promotions.
• Respond promptly to voicemail and email inquiries with detailed information.
• Assist in resolving client concerns, escalating when necessary.
• Ensure seamless information flow with clinic staff.
• Uphold high customer service standards for a positive client impression.
• Monitor and respond to social media messages, engaging with the online community.

Skills & Expertise

Customer Care

Customer Care Executive

Fluent in English Speaking

Hardworking and Passionate. Punctual

Honest and dedicated

Hospital Customer Care Service

Quick learner and hard working

Team working skills

Compensation & Other Benefits

• Performance bonus
• Salary Review: Yearly
• Festival Bonus: 2

• Competitive salary with performance-based incentives.
• Training and development opportunities.
• Employee discounts on our laser and aesthetics services.

Workplace

Work at office

Employment Status

Full Time

Gender

Only Female

Job Location

Dhaka (Dhanmondi 27)

Job Highlights

Join our innovative laser and aesthetics center, in collaboration with Turkey. Enjoy global expertise, state-of-the-art technology, professional growth, a collaborative environment, client-focused care, competitive benefits, and a balanced work-life.

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