General Manager – Operation (Super Shop)

GPDL Smart Bazar Ltd.

GPDL Smart Bazar Ltd.

 

GPDL Smart Bazar Ltd.

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Summary

  • Vacancy: —
  • Age: at least 40 years
  • Location: Dhaka
  • Salary: Negotiable
  • Experience: At least 12 years
  • Published: 2 Mar 2025

 

Requirements

Education

  • Master’s degree in Business Administration, Marketing or Supply Chain Management, or any relevant discipline.
  • Professional certifications any in Business Development Strategy will be an added advantage.

Experience

  • At least 12 years

Additional Requirements

  • Age at least 40 years
  • Minimum 12 to 15 years of experience in Retail Operation Management, FMCG, or supermarket industry.
  • Experience in Leading Operation Management is preferable.

Responsibilities & Context

GPDL Smart Bazar Ltd. is a rapidly growing retail super shop business committed to providing high-quality products and exceptional customer service. We are looking for an experienced and dynamic General Manager – Operation to oversee our retail operations, ensure efficiency, and drive business growth.

  • Develop and implement business strategies to drive sales and operational efficiency.
  • Set clear business objectives and ensure their achievement.
  • Oversee daily store operations and ensure smooth functioning.
  • Monitor stock levels and coordinate with suppliers for timely replenishment.
  • Ensure compliance with all legal and safety regulations.
  • Develop and implement sales strategies to increase revenue.
  • Monitor sales performance and suggest improvements.
  • Implement promotional campaigns to attract customers.
  • Manage supplier relationships and negotiate contracts.
  • Optimize inventory levels to reduce wastage and stock shortages.
  • Implement inventory tracking systems for accurate reporting.
  • Ensure high levels of customer satisfaction through service excellence.
  • Handle customer complaints and feedback effectively.
  • Train staff on customer service best practices.
  • New Recruit, Training, and manage store staff for business Profitability plan.
  • Conduct performance evaluations and provide necessary coaching.
  • Motivate the team to achieve operational goals.
  • Prepare and manage budgets to control operational costs.
  • Monitor financial performance and implement cost-saving measures.
  • Ensure proper cash handling and financial reporting.
  • Work with marketing teams to implement promotional activities.
  • Enhance brand visibility and customer engagement.
  • Identify and execute partnership opportunities for growth.

Skills & Expertise

Business Forecast

leadership and negotiation

Leadership and teamwork

Strategic Operational Plan

Compensation & Other Benefits

  • Lunch Facilities: Full Subsidize
  • Salary Review: Yearly
  • Festival Bonus: 2
  • Competitive Salary Package
  • Leave & other benefits as per company policy

Workplace

Work at office

Employment Status

Full Time

Gender

Only Male

Job Location

Dhaka

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