ShopUp
ShopUp
IT Executive
ShopUp
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Summary
- Vacancy: —
- Location: Dhaka (Savar)
- Salary: Negotiable
- Published: 21 May 2024
Responsibilities & Context
We are looking for someone who will be at the execution level of implementing and maintaining all IT operations-related end user’s issues. You will be the person who will directly handle any end-user IT-relevant issues in the workplace. You should be able to follow the lead of the team leaders towards implementing new technologies and maintaining service uptime of IT services.
- Provide first-line technical support to end-users for laptops, desktops, MacBook, phones, via email, in person, and remotely
- Installation of hardware devices, Computer OS (Windows, Mac & Linux) and applications
- Installing software and networking systems.
- Troubleshoot and resolve IT equipment, network, and software issues
- Configure, manage, backup, and restore routers, switches, and access points
- Respond to general IT requests.
- Ensuring security software is kept up to date.
- Work on the additional IT equipment, Access control system, All type of IP Camera, Surveillance systems, PABX, etc.
- Train staff with the potential use of existing technology.
- Maintain effective communication with vendors and clients in support of assigned projects and tasks
- Maintain IT inventory
- Prepare reports and documents
- Be comfortable with 24/7 roster duty.
Compensation & Other Benefits
- Mobile bill, Provident fund, Gratuity
- Lunch Facilities: Partially Subsidize
- Salary Review: Yearly
- Festival Bonus: 2
Workplace
Work at office
Employment Status
Full Time
Job Location
Dhaka (Savar)