IT Executive

 

Jotun Bangladesh Ltd.

IT Executive

Jotun Bangladesh Ltd.

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Summary

• Vacancy: 1
• Age: at least 26 years
• Location: Dhaka (Banani)
• Salary: Negotiable
• Experience: 4 to 6 years
• Published: 16 May 2024

 

Requirements

Education

• Bachelor of Science (BSc) in Computer Science & Engineering

Experience

• 4 to 6 years
• The applicants should have experience in the following business area(s):
  Multinational Companies, Paint

Additional Requirements

• Age at least 26 years

•  Knowledge on Office 365 Products (One Drive, SharePoint and MS outlook.
• Knowledge on Windows 10 & 11.
•  Knowledge on Power BI tools, & Power Apps.
•  Knowledge on Microsoft TEAMS.
•  Knowledge of basic networking.
• Troubleshooting of hardware issues in laptops /desktop and Printers.

Responsibilities & Context

• Give day to day support to Users across factory, keep track of cases attended and to be uploaded in service desk portal.
• Maintain necessary stock of essential IT products. Follow the IT standards and policy.
• Maintain reports and follow proper documentation using office 365 tools.
•  Follow up with vendor and get the case resolved as per SLA.
• Escalate critical cases to group IT and Local IT.
•  Co-ordinate with IT vendors in the installation of systems, devices and components and by trouble-shooting problems to enable smooth running of everyday business operations.
•  Be responsible to ensure relevant maintenance contracts and licenses are maintained and conduct regular reviews to ensure we are compliant.
• Ensure all IT systems and business data are protected by having regular backups and IT security guidelines are followed to make sure data can be retrieved when required.
• Ensure that Digital IT tools are used effectively and becomes a source of competitive advantage.

Compensation & Other Benefits

• Mobile bill, Performance bonus, Weekly 2 holidays, Insurance
• Salary Review: Yearly
• Festival Bonus: 2

Extensive opportunities for professional and personal development.

A friendly and supportive working environment.

An international Corporate Culture founded on our four core values: Care, Respect, Loyalty, and Boldness.

A work environment that embraces Diversity and is committed to creating an equal opportunity and inclusive environment for everyone.

Attractive package will be offered commensurate with experience & qualification.

Workplace

Work at office

Employment Status

Full Time

Job Location

Dhaka (Banani)

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