Jotun Bangladesh Ltd.
Jotun Bangladesh Ltd.
IT Executive
Jotun Bangladesh Ltd.
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Summary
- Vacancy: 1
- Age: at least 26 years
- Location: Dhaka (Banani)
- Salary: Negotiable
- Experience: 4 to 6 years
- Published: 16 May 2024
Requirements
Education
- Bachelor of Science (BSc) in Computer Science & Engineering
Experience
- 4 to 6 years
- The applicants should have experience in the following business area(s):
Multinational Companies, Paint
Additional Requirements
- Age at least 26 years
- Knowledge on Office 365 Products (One Drive, SharePoint and MS outlook.
- Knowledge on Windows 10 & 11.
- Knowledge on Power BI tools, & Power Apps.
- Knowledge on Microsoft TEAMS.
- Knowledge of basic networking.
- Troubleshooting of hardware issues in laptops /desktop and Printers.
Responsibilities & Context
- Give day to day support to Users across factory, keep track of cases attended and to be uploaded in service desk portal.
- Maintain necessary stock of essential IT products. Follow the IT standards and policy.
- Maintain reports and follow proper documentation using office 365 tools.
- Follow up with vendor and get the case resolved as per SLA.
- Escalate critical cases to group IT and Local IT.
- Co-ordinate with IT vendors in the installation of systems, devices and components and by trouble-shooting problems to enable smooth running of everyday business operations.
- Be responsible to ensure relevant maintenance contracts and licenses are maintained and conduct regular reviews to ensure we are compliant.
- Ensure all IT systems and business data are protected by having regular backups and IT security guidelines are followed to make sure data can be retrieved when required.
- Ensure that Digital IT tools are used effectively and becomes a source of competitive advantage.
Compensation & Other Benefits
- Mobile bill, Performance bonus, Weekly 2 holidays, Insurance
- Salary Review: Yearly
- Festival Bonus: 2
Extensive opportunities for professional and personal development.
A friendly and supportive working environment.
An international Corporate Culture founded on our four core values: Care, Respect, Loyalty, and Boldness.
A work environment that embraces Diversity and is committed to creating an equal opportunity and inclusive environment for everyone.
Attractive package will be offered commensurate with experience & qualification.
Workplace
Work at office
Employment Status
Full Time
Job Location
Dhaka (Banani)