IT Support Staff

NC Housing and Real Estate

NC Housing and Real Estate

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Summary

• Vacancy: —
• Location: Mymensingh
• Published: 9 Apr 2025

Requirements

Education

• Diploma in Engineering

Responsibilities & Context

1. CCTV Camera Support

• Install, configure, and maintain CCTV systems across offices/properties.
• Monitor real-time feeds and ensure continuous surveillance uptime.
• Troubleshoot camera connectivity or power issues.
• Perform periodic backup and health check of DVR/NVR systems.

2. IP Phone Systems

• Install and configure IP phone systems (e.g., PBX setup, VoIP configuration).
• Maintain user accounts, extensions, call routing, and voicemail systems.
• Troubleshoot call quality issues, dropped calls, or device failures.
• Coordinate with VoIP providers or ISPs if needed.

3. Wi-Fi and Networking

• Set up, manage, and maintain Wi-Fi networks in offices/buildings.
• Handle access point installation, firmware upgrades, and troubleshooting.
• Resolve connectivity issues for users (slow internet, no access, signal drops).

4. General IT Support Duties

• Bijoy Professional Bangla Typing

  Accuracy 90%, Typing Speed 38 wpm

• Provide tech support to employees (hardware/software/network).
• Maintain servers, desktops, laptops, printers, and other office tech.
• Maintain asset inventory (cameras, phones, routers, etc.).
• Document issues and resolutions, and prepare regular IT status reports.

5. User Communication

• Respond to IT help desk tickets or direct requests.
• Train staff on proper usage of IP phones, network access, or basic IT

  troubleshooting.

• Documentation,Deed Writing

Skills & Expertise

Information technology

Workplace

Work at office

Employment Status

Full Time

Job Location

Mymensingh

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