Agora Limited

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Summary

Education

Bachelor of Business Administration (BBA), Master of Business Administration (MBA)

Experience

5 to 8 years
The applicants should have experience in the following business area(s):
Manufacturing (FMCG), Retail Store

Additional Requirements

Proven experience in HR Learning and Development with a strong focus on retail training, preferably within the retail industry.

In-depth knowledge of retail operations, customer service, and sales.Strong instructional design and training facilitation skills.
Excellent communication and interpersonal skills. Ability to collaborate effectively with cross-functional teams..

Conducts training needs analysis (TNA) in order to determine the most relevant and cost-effective training solutions for Management Employees, Outlet Managers, all Agora staffs that will improve individual / team knowledge, skills and in turn store / business performance.

Closely works with relevant stakeholders to identify the training requirements tailored to the business needs and Personal Development Plan’s to determine the priorities and plans a 12-month rolling cycle to create a companywide training calendar.
Contributes to the design, development and implementation of training materials, e-learning modules and manuals to ensure consistency and quality of content and delivery to meet the specific needs of the retail training programme

Design and implement orientation programs for new employees, ensure all the new employees receive Agora’s core trainings like-Agora’s Values Session, I plus 10 Awareness Session and Agora Aaponjon Playshop. Time to time ensure that all the departments, cross functional teams receive I plus 10 Community building session, and all Agora employees go through Aponjon Refresher’s Session.
Establish metrics to measure the effectiveness of training programs. Provide feedback and coaching to retail employees to help them improve their performance and skills.
Continuously assess and enhance the effectiveness of the training programs to adapt to changing industry trends and business needs.
Stay up-to-date with the latest training methodologies and technologies. Manages and maintains training information on the database / system for training reporting and record maintenance.
Assists in managing external vendor relationships. Prepare and manage the budget for learning and development initiatives, ensuring cost-effective solutions.

Learning and Development

Training & Development

Training Facilitation

Training Material

Work at office

Full Time

Dhaka