Bank Asia PLC
Requirements
Education
- Master’s degree in Accounting, Finance, Business, or related field (CA/CMA/CFA preferred).
Experience
- 8 to 12 years
- The applicants should have experience in the following business area(s): Banks
Additional Requirements
- Minimum 08 years of banking/financial services experience, with at least 5 years in settlement, reconciliation, or ADC accounting leadership.
- Strong understanding of ATM/POS settlement cycles, card accounting, and inter-bank clearing processes.
- Proven expertise in dispute resolution, charge back handling, and transaction monitoring.
- Familiarity with Bangladesh Bank ADC settlement guidelines and regulatory reporting.
- Proficiency in core banking systems, switch reconciliation tools, and settlement software.
- Strong analytical, problem-solving, and team management skills.
Responsibilities & Context
We are looking for a detail-oriented and proactive Manager, Dispute & Settlement for Alternative Delivery Channels to manage reconciliation, settlement, and accounting processes across all Alternate Delivery Channels (ADC). The incumbent will ensure accuracy, efficiency, and compliance in handling high-volume transactions from ATMs, POS, CRM/CDMs, Mobile & Internet Banking, QR, and other digital channels.
- Lead end-to-end settlement and reconciliation processes for all ADC transactions (ATM, POS, QR, CRM/CDM, Internet/Mobile Banking, Agent Banking, etc.).
- Ensure timely and error-free settlement with internal systems, partner banks, payment networks (Visa, MasterCard, TakaPay, Nexus, etc.), and PSPs.
- Oversee daily GL postings, suspense account monitoring, and clearing activities.
- Investigate and resolve transaction disputes, chargebacks, and settlement breaks in coordination with relevant teams.
- Establish robust controls and automation frameworks to minimize operational risk.
- Collaborate with Finance, IT, Operations, and Compliance teams to ensure smooth processes.
- Prepare MIS reports, dashboards, and reconciliation statements for management and regulators.
- Ensure full compliance with Bangladesh Bank reporting requirements and internal audit standards.
- Drive process automation, RPA, and digital monitoring solutions to improve efficiency and reduce errors.
- Mentor and guide the settlement & accounts team to build a strong, performance-driven culture.
Skills & Expertise
Workplace
Work at office
Employment Status
Full Time
Job Location
Anywhere in Bangladesh
Job Highlights
Manager, Dispute & Settlement will manage reconciliation, settlement, and accounting processes across all Alternate Delivery Channels (ADC).
Read Before Apply
Candidates possessing the requisite skills and qualifications should feel free to apply online through bdjobs.com by October 16, 2025.
Only shortlisted candidates will be called for interview. The Bank reserves the right to accept or reject any application without assigning any reason whatsoever.
Bank Asia is an equal opportunity employer.
Attractive remuneration will be offered to the deserving candidates as per Bank’s policies.
Company Information
Bank Asia PLC
Address:
Bank Asia Tower, 32 & 34, Kazi Nazrul Islam Avenue, Karwan Bazar, Dhaka
Business:
Bank
To apply for this job email your details to mahadihasanbappy0619@gmail.com