Officer, Market Intelligence & Transformation

BRAC Bank PLC

BRAC Bank PLC

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Summary

• Vacancy: —
• Location: Dhaka
• Salary: Negotiable
• Experience: At least 1 year
• Published: 12 Dec 2024

Requirements

Education

Four-year graduation from any reputed university with a satisfactory academic track record

Experience

• At least 1 year

Additional Requirements

• At least 01-year experience in SME Banking / Branch Banking / Product & Process Development / Digital Transformation Projects / any other suitable tasks related to related functionalities will be an added advantage.
• Problem-solving and multitasking abilities in a dynamic work environment.
• Proficiency in data analytics tools (e.g., Excel, Power BI, or SQL) is preferred
• Excellent training, presentation, and communication skills.
• Willingness to travel extensively across the country for market visits for driving business, partner engagement, training, process improvement, and monitoring.

Responsibilities & Context

BRAC Bank, a leading sustainable bank in Bangladesh, is committed to becoming the best bank in the country. It has pioneered SME Banking in Bangladesh and offers a comprehensive range of banking services to individuals and business entities. BRAC Bank stands out as a beacon of financial inclusion with solid financials, top credit ratings, and numerous accolades.

BRAC Bank seeks an ambitious, intelligent, purpose-driven and enthusiastic individual for the following position in its SME Banking Division:

KEY RESPONSIBILITIES:

Digital Transformation Initiatives

• Manage and enhance the eLAP Loan Origination System to streamline loan processing and improve productivity.
• Drive new digital transformation projects aimed at automating and optimizing banking operations.
• Collaborate with IT and relevant departments to ensure efficient implementation of technology-driven solutions.

Process Development & Monitoring

• Analyze and improve workflows to ensure ease of doing business and reduce turnaround time (TAT).
• Follow up with stakeholders and teams to ensure process improvements are implemented effectively.
• Driving the Lead Generation, Conversion Customer Relationship Management through Digital means.
• Ensure digital adaptability at service delivery points of the bank and increase digital penetration of the customers.

Data Analytics & Reporting

• Leverage data analytics tools to monitor system performance, track progress, and generate actionable insights.
• Prepare detailed reports on business impact, user adoption, and areas for further improvement.
• Utilize data to drive decision-making and improve operational efficiency.

Vendor & Stakeholder Management

• Oversee vendor relationships, including contract management, performance reviews, and issue resolution.
• Work closely with cross-functional teams, including IT, risk, operations, and sales, to align projects with business objectives.
• Act as a central point of coordination between different stakeholders to resolve challenges and ensure smooth execution
• Regularly visit geographic locations to understand field challenges and foster alignment on business transformation initiatives.

Training & Support

• Conduct training sessions for sales channels and field staff to ensure proper use of systems and adherence to processes.
• Provide 24/7 support to field teams to resolve operational and technical difficulties.
• Gather feedback from users and relay it to relevant departments for further refinement.

Click link at the bottom part of the ad to view job details and application procedure.

Employment Status

Full Time

Job Location

Dhaka

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