Operation Manager

Este Aesthetic Hospital

Este Aesthetic Hospital

 

Este Aesthetic Hospital

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Summary

  • Vacancy: 1
  • Age: 30 to 45 years
  • Location: Dhaka (Gulshan)
  • Salary: Negotiable
  • Experience: 4 to 8 years
  • Published: 11 Jun 2024

 

Requirements

Education

  • Master of Business Administration (MBA) in Management, Bachelor of Business Administration (BBA) in Hospitality Management
  • PGD-HRM

Experience

  • 4 to 8 years
  • The applicants should have experience in the following business area(s):
    Manufacturing (FMCG), Hospital, Pharmaceutical/Medicine Companies, Medical Equipment, Clinic

Additional Requirements

  • Age 30 to 45 years
  • Excellent communication skill in English (Written/ Verbal) and interpersonal skills.
  • Vast working experience in any organization (preferences can be given to the candidate working in the similar association)

Responsibilities & Context

  • Overseeing clinic operations and staff duties.
  • Keeping medical professionals informed about the policy.
  • Managing the clinic’s budget, billing system, and inventory.
  • Ordering stock and supplies for the Hospital
  • Overseeing the purchasing, maintenance, and repair of clinic equipment.
  • Developing procedures to deliver optimal patient care.
  • Performing the hiring, training, and performance evaluation of staff members.
  • Managing internal and external communications, and answering queries about the Hospital.
  • Ensure client satisfaction is 100%.Identifying opportunities for strategic growth and implementing them.
  • Counseling patients about treatment, payment, and recovery options.
  • Coordinating with corporate partners.
  • Work to achieve the business goal.
  • Conduct competitive strategic analysis, client segmentation, and client insight development.
  • Maintain all kinds of regulatory compliance, Authority, Autonomous, relevant govt, semi govt and private company affairs.
  • Maintain employee motivation, mentoring, counseling and discipline.
  • Develop and implement a strategy to ensure efficient and effective operation management.
  • Mentor and develop the team of direct reports, managing work allocation, training, problem resolution, performance evaluation, and the building of an effective team dynamic.
  • Make sure that the patient support facilities are available in good order.
  • Address all major issues which may need to be resolved ASAP.
  • Address any patient’s request, requirement, complaints etc. Monitor and ensure that all the complaints are resolved in appropriate manner.
  • Performing any other job assigned by the Este Aesthetic Hospital
  • Perform regular and spot-check of all service care units and to maintain high quality standards through routine visits to every session room.
  • Liaison and networking with external stakeholders. e. Bank/Financial Institutes /different Regulatory Bodies.
  • Ensure the excellent team work.

Skills & Expertise

Administration

Business Communication

Client Management

Efficient in communicating in English in both written and verbal

Excellent leadership and interpersonal skills

Good at Microsoft Word and Microsoft Excel

Hospital Administration

Operational Management

Pharmaceutical Product Management

The ability to work under pressure

Compensation & Other Benefits

  • T/A, Mobile bill, Pension policy, Credit card, Performance bonus, Provident fund, Over time allowance
  • Lunch Facilities: Full Subsidize
  • Salary Review: Yearly
  • Festival Bonus: 2

Workplace

Work at office

Employment Status

Full Time

Job Location

Dhaka (Gulshan)

Job Highlights

Este Aesthetic Hospital, the first ever branch in Asia, & it is an award- winning skin, hair & aesthetic care hospital globally.

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