Operations & Customer Support Executive

Swosti Limited

Swosti Limited

 

Swosti Limited

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Summary

  • Vacancy: —
  • Location: Dhaka
  • Published: 19 Dec 2024

 

Requirements

Education

  • Bachelor/Honors

Graduation / Masters in Business / Commerce / Marketing / Finance / Accounting only.

Science in HSC/SSC will also be good.

Additional Requirements

  • Excellent interpersonal, communication and convincing skill.
  • Sound Accounting knowledge, as we are working with accounting based software.
  • Writing skill especially in English will be an added advantage.
  • Bangla Typing skill.
  • Must be Enthusiastic, Pro-active, Punctual, Honest and Hard-working.

Responsibilities & Context

Swosti [www.swosti.net] is a leading software development organization, currently focusing on Micro-finance Software applications for different MFIs and Credit Cooperatives in Bangladesh. It is a sister concern of Bdjobs.com Ltd.

Please visit us at: Web: https://swosti.net; Facebook/Swosti.net; YouTube: SwostiWorld or LinkedIn: Company/Swosti-Limited to learn more.

This is a focal position representing the company before the outsiders.
You will work with operational activities, customer support & training and customer queries and liaison between Customer & Operations/Software team, software testing etc.

Job Description / Responsibility

  • Address customer queries modestly and ensure customer satisfaction at all level.
  • Explore & meet new customers in existing or new region(s).
  • Explain the services and their benefits to customers for maximizing the use of software.
  • Demonstrate Software product and make presentation by explaining services & benefits to new & existing clients.
  • Answer to customer queries modestly whenever there is a customer call.

Compensation & Other Benefits

Salary & Other Benefits :

  • Salary is negotiable
  • Yearly two (02) festival bonuses.
  • Performance based yearly salary revision.
  • Activity based numerous operational & Sales Incentives if you can generate Sales Lead from your relationship
  • Daily refreshment facility and lunch benefits.

Employment Status

Full Time

Job Location

Dhaka

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