Restaurant Manager

Property Overview

A reputed 3 Star hotel in Banani, Dhaka is entering a new era under new management. Through complete renovation, modernization, and facility upgrades, the property is being redefined to achieve a 4 Star standard. Focused on blending comfort, elegance, and innovation, every aspect — from rooms and dining to leisure and business facilities — is being enhanced for today’s discerning travelers. With excellence in service, modern amenities, and a customer-first approach, this Hotel is set to become a preferred choice for both business and leisure guests in the city.

Job Context

The position of Restaurant Manager focuses on overseeing restaurant operations, customer service excellence, revenue growth, staff supervision, and brand reputation. The Restaurant Manager will be responsible for developing and executing operational and service strategies to ensure high-quality dining experiences and efficient workflow. The role includes implementing company policies and procedures, enhancing restaurant performance, driving profitability, and maintaining strong leadership across all departments within the restaurant.

Job Responsibilities

• Oversee day-to-day restaurant operations and ensure smooth execution of service
• Implement operational strategies aligned with the organization’s vision and brand standards
• Set monthly performance targets for revenue, service quality, and operational efficiency; optimize based on results
• Monitor sales performance and guest feedback to drive continuous improvement
• Plan and execute promotional activities, menu campaigns, and seasonal offerings
• Identify new customer segments, build partnerships, and explore revenue-generating opportunities
• Establish service guidelines to ensure an exceptional dining experience for every guest
• Maintain and update guest database for personalized guest engagement and loyalty building
• Foster strong relationships with guests to encourage repeat visits and positive word-of-mouth
• Track competitor offerings and market trends to ensure competitive positioning
• Prepare operational, financial, and service-quality reports for management review
• Train, supervise, and motivate team members to uphold grooming and service standards
• Perform any additional tasks assigned by Management related to the role