Sales & Customer Care Executive

Mimiz Collections

Sales & Customer Care Executive

Mimiz Collections

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Summary

• Vacancy: 04
• Age: 20 to 26 years
• Location: Anywhere in Bangladesh
• Salary: Tk. 8000 – 12000 (Monthly)
• Experience: At least 1 year
• Published: 6 May 2024

Requirements

Education

• Bachelor’s or, a Graduate degree from any reputed university with a good academic background. or Hons Running degree or HSC. (Minimum)

Experience

• At least 1 year
• The applicants should have experience in the following business area(s):
  Trading or Export/Import, Direct Selling/Marketing Service Company, Grocery shop, Shop/Showroom

Additional Requirements

• Age 20 to 26 years

•        Having experience in Facebook & E-Commerce platforms will get a preference
•        A team worker who believes in team commitment
•        Excellent proficiency in MS Office applications must.
•        Honest, Smart, and energetic in any atmosphere
•        Setting a mind to listen to customer inquiries properly and provide prompt resolution
•        Good English and Bangla Typing speed & negotiation skills is a must.
•        Must have the willingness to learn, vast communication, problem-solving nature & leadership skills.

Responsibilities & Context

•  Proficiency in managing customers over phone calls, followup, text is mandatory
• Respond to incoming messages and phone inquiries
• Determine to support or assist customers after sales Handle & Manage Logistics Calls ( Couriers & Riders)
• Manage Courier entries and Delivery Confirmation
• Keep Track of Inventory to ensure stocks
• Making Content in front of the camera for selling specific products
• Conducting Live on the Facebook Page to get customer orders
• Manage Official Facebook pages accordingly and collect leads from relevant sources
• Maintain records and other documentation and up-to-date Daily and monthly sales reports
• Handle & resolving customer complaints and communicating issues with the help of the team
• Set up a positive mind for any other tasks assigned by the management
• Understand the needs of business customers
• Record sales and order information or enter sales information into a computer system
• Review your own sales performance, aiming to meet sales targets

Compensation & Other Benefits

Performance-based incentives.
2 Times the Annual festival bonus (After Probation/Eligibility)
Training for Skill Development
Professional Job Environment
Government Holidays (as per company decision)
Friday off

Employment Status

Full Time

Job Location

Anywhere in Bangladesh

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