Smart Safety & Automations
Smart Safety & Automations
Senior Engineer, System Integration Engineering (Enterprise Telephony Solution)
Smart Safety & Automations
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Summary
- Vacancy: 01
- Location: Dhaka
- Salary: Negotiable
- Experience: 5 to 7 years
- Published: 11 May 2024
Requirements
Education
- Bachelor of Science (BSc)
- Bachelor of Science (BSc) in Computer Science & Engineering
Experience
- 5 to 7 years
- The applicants should have experience in the following business area(s):
Telecommunication, Software Company, IT Enabled Service, Computer Hardware/Network Companies, Development Agency, Food (Packaged)/Beverage, Developer, Importer
Additional Requirements
- Constant alertness to engineering design risks and opportunities, including proactive intervention where required.
- The ability to make good decisions based upon a mixture of analysis, financial, experience and judgment.
- The ability to follow up and follow through on delegated instructions and tasks.
- Fluent in the Microsoft Office suite of desktop applications and related software packages, with proficiency in MS Excel a must (proficiency in MS Project and PrimaveraP6 an advantage).
- Excellent written and verbal communication skills, with the ability to convey information clearly.
Responsibilities & Context
- Provides planning, design, development, and implementation of Telephony related infrastructure technologies including large Genesys call center applications, GVP IVR,Outbound dialer, VoIP Networking Architecture, Databases, ACDs / PBXs and IP Telephony platforms.
- Provide project management for the deployment of infrastructure projects, as well as act as primary vendor interface and tier-three support for applications and technologies provided and supported by vendors.
- Manage effective issue identification and resolution process; serve as the focal point for infrastructure-related issues/crisis resolution.
- Demonstrate strong analytical and critical decision-making skills.
- Must be able to support on-call rotation & overnight work as needed.
- Cooperate with other VoIP network engineers.
- Assist in developing and deploying VoIP network solutions.
- Train other VoIP network engineers.
- Draft and revise technical documentation.
- Perform role-based and system-specific administrative tasks.
- Perform software asset management.
Compensation & Other Benefits
- Mobile bill, Medical allowance, Provident fund, Weekly 2 holidays
- Lunch Facilities: Partially Subsidize
- Festival Bonus: 2
Employment Status
Full Time
Job Location
Dhaka