Senior Executive – Credit Recovery Management (CRM)

Digi Jadoo Broadband Limited

Digi Jadoo Broadband Limited

 

Digi Jadoo Broadband Limited

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Summary

  • Vacancy: 2
  • Location: Dhaka
  • Minimum Salary: Negotiable
  • Experience: 2 to 4 years
  • Published: 21 May 2024

 

Requirements

Education

  • Candidate must possess at least a Bachelor’s Degree in Business Studies/Commerce/or any other relevant area.

Experience

  • 2 to 4 years

Additional Requirements

  • Proficiency in Microsoft Office/Excel, data entry is must.
  • Proficiency of Reporting.
  • Very strong customer orientation.
  • Ability to present ideas in business-friendly and user-friendly language.
  • Operating within a dynamic team and fast-moving industry environment.
  • Must be willing to work long hours when the need arises.
  • Preferable to have minimum 2-4 years’ experience in ISP/IIG/Telecom industry
  • CRM/Credit Card/Loan Recovery working experienced candidates will get preference.

Responsibilities & Context

A concern of Mohammadi Group.

Responsibilities:

  • To make physical visit of those critical customers within the assigned area. (Anywhere Bangladesh).
  • To follow up regularly to all assigned customers payment commitment.
  • To submit daily, weekly and monthly collection status to reporting.
  • Prepare daily time wise work plan, weekly collection plan, monthly tour plan for recovery and submit to supervisor.
  • Achieve collection target as set by the Management for the period being.
  • Comply with requirements when legal action is unavoidable.
  • Handle customers’ questions or complaints.
  • Negotiate payoff deadlines and payment plans.

Skills & Expertise

Data entry ability

Excel

MS office

Compensation & Other Benefits

  • As per company policy.

Workplace

Work at office

Employment Status

Full Time

Job Location

Dhaka

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