Software Support Engineer with Quality Control (QC)

Cubix Technology

Cubix Technology

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Summary

• Vacancy: 3
• Location: Dhaka (Banasree)
• Salary: Negotiable
• Experience: 1 to 3 years
• Published: 23 Jan 2025

Requirements

Education

• Bachelor/Honors

Experience

• 1 to 3 years
• The applicants should have experience in the following business area(s):
  Software Company, IT Enabled Service, Business-to-Business (B2B) Software and Services Startup
• Freshers are also encouraged to apply.

Responsibilities & Context

About Us:

Cubix Technology is a leading provider of IT solutions, dedicated to delivering high-quality software and technology services. We prioritize customer satisfaction, operational excellence, and innovation in all our projects.

Job Description:

We are looking for a proactive Software Support Engineer with Quality Control (QC) expertise to join our team. This dual-role position combines technical troubleshooting with rigorous software testing to ensure our products and services exceed client expectations.

Key Responsibilities:

• Provide technical support to clients, resolving software-related issues efficiently.
• Collaborate with the development team to identify and address bugs and system improvements.
• Conduct functional, regression, and performance testing of software applications.
• Develop and execute test cases, scenarios, and scripts based on project requirements.
• Document and report defects, enhancement requests, and technical resolutions.
• Maintain a thorough understanding of our software products to assist users effectively.
• Prepare and update user manuals, FAQs, and other support documentation.
• Act as a liaison between the client and internal teams to ensure smooth communication.

Required Skills and Qualifications:

• Bachelor’s degree in Computer Science, IT, or a related field.Strong troubleshooting and problem-solving skills.
• Knowledge of software testing methodologies and tools.
• Familiarity with database management systems and query languages (e.g., SQL).
• Experience with version control systems (e.g., Git).
• Excellent communication skills, both written and verbal.Ability to work independently and collaboratively in a team environment.

Preferred Qualifications:

• Prior experience in software support or quality assurance roles.

What We Offer:

• Competitive salary and benefits.
• Opportunities for professional growth and certification.
• A collaborative and innovative work culture.
• Flexible working hours and a supportive team environment.

How to Apply:

If you’re passionate about technology and quality assurance, we’d love to hear from you! Please send your resume, a cover letter, and any relevant certifications to [email protected]. Use “Software Support Engineer with QC Application – [Your Name]” as the subject line.

Join Cubix Technology and help us deliver exceptional software solutions with quality and care!

Skills & Expertise

Software Engineering

Workplace

Work at office

Employment Status

Full Time

Job Location

Dhaka (Banasree)

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