Software Support Intern

SpaGreen Creative

SpaGreen Creative

Follow

More jobs from this company

Summary

• Vacancy: 2
• Age: 20 to 35 years
• Location: Dhaka (DOHS Mirpur)
• Salary: Negotiable
• Published: 27 Nov 2024

Requirements

Education

• Bachelor/Honors

Additional Requirements

• Age 20 to 35 years

• Basic knowledge of software applications and coding principles.
• Strong problem-solving and communication skills.
• Studied Computer Science, Information Technology, or a related field.
• Familiarity with SQL, Linux, or scripting is a plus.

Responsibilities & Context

• Assist in troubleshooting and resolving software issues.
• Respond to support requests via email, phone, or ticketing systems.
• Maintain detailed records of support tickets and resolutions.
• Collaborate with the development team to identify and document bugs.
• Help test software updates and provide user feedback.

Skills & Expertise

Client Support

Customer Support

End User Support

IT support

IT Support Service

Technical Support Engineer

Technical Support IT

Compensation & Other Benefits

Weekend: Fridays and two Saturdays off each month
Flexible hours and professional growth opportunities.
Coffee, tea, snacks, and a collaborative work environment.
Potential for full-time employment based on performance.

Workplace

Work at office

Employment Status

Internship

Job Location

Dhaka (DOHS Mirpur)

Source link