Sr./ System Engineer- Corporate Support

Intercloud Limited

Requirements

Education

  • Bachelor of Science (BSc) in Computer Science & Engineering, Electrical & Electronic Engineering

Experience

    • At least 3 years
  • The applicants should have experience in the following business area(s): Telecommunication, IT Enabled Service, ISP

Additional Requirements

  • Basic knowledge in Active Directory, windows server and Linux is a must.

Responsibilities & Context

  • Configuring different IP Routing Protocols (BGP/OSPF/Static), Switching service, Network/System Security protocols.
  • Have to work on different Switch (Cisco, D-Link; BDCOM), Cisco Firewall, Fortinet, MikroTik.
  • Having adequate knowledge to handle Mikrotik (Load-balance and Failover; Bandwidth Management; Network Security; Traffic Engineering).
  • Troubleshooting of Corporate/ISP customers’ connectivity issues in edge and clients’ devices; understanding their requirements and provide solution accordingly.
  • Responsible for handling customer complaints for maintaining high quality of service.
  • Customer visit for extended support.
  • Products/Technical knowledge update through self-learning techniques, to meet upcoming service requirements.

To apply for this job email your details to apply@chakricircular.com