Support Executive

METL

METL

 

METL

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Summary

  • Vacancy: 5
  • Age: 18 to 35 years
  • Location: Dhaka (PanthaPath)
  • Salary: Negotiable
  • Experience: At least 1 year
  • Published: 23 May 2024

 

Requirements

Education

  • Higher Secondary

Experience

  • At least 1 year
  • The applicants should have experience in the following business area(s):
    Call Center
  • Freshers are also encouraged to apply.

Additional Requirements

  • Age 18 to 35 years

Responsibilities & Context

  • Recording customer interactions, transactions, comments, and complaints
  • Responding to customer inquiries, resolving issues, and handling complaints
  • Predicting and addressing customer issues based on their behavior
  • Being knowledgeable about the company’s products and services to answer customer questions
  • Maintaining a positive, empathetic, and professional attitude
  • Communicating with customers through various channels
  • Coordinating with colleagues
  • Monitoring the effectiveness of customer support
  • Arranging training programs for support
  • Resolve any technical issues of Mobile phone, laptop & desktops

Skills & Expertise

Computer skill

Good comunication skill

Good Coversation Skill

IT Support Service

Mobile Application

Software operating

Workplace

Work at office

Employment Status

Full Time

Job Location

Dhaka (PanthaPath)

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