International Office Machines Ltd
International Office Machines Ltd
International Office Machines Ltd
Follow
Summary
- Vacancy: —
- Age: 22 to 25 years
- Location: Dhaka
- Experience: At least 5 years
- Published: 14 Aug 2024
Requirements
Education
- Diploma in Computer
Experience
- At least 5 years
Additional Requirements
- Age 22 to 25 years
- The applicants should have at least 05 years of experience in the related field.
- Prior experience in customer service or technical support roles for understanding customer needs and resolving issues effectively.
- Practical knowledge on Windows all Operating System installation and configuration with various software applications.
- Effective communication skills, as they often interact with customers to troubleshoot issues and provide assistance. This includes both verbal and written communication skills.
- Work directly with customers to address their needs and concerns helps develop the interpersonal skills
Responsibilities & Context
- Install, Troubleshoot and Resolve the problem of desktop/laptop, server, Barcode Printer and network connectivity.
- Working directly with customers to address their needs and concerns.
- Investigating and diagnosing technical issues reported by customers, which may involve analyzing log files, replicating problems in a test environment, and working with development teams to identify and implement solutions.
- Assist to manage office’s internal network issue
- Assisting customers with applying software updates, patches, and security fixes to IT products.
- Staying up-to-date with the latest technologies, trends, and best practices related to the IT products being supported.
Skills & Expertise
Computer skill
Compensation & Other Benefits
- Salary: Negotiable (Based on skills & Experience)
- Mobile bill, T/A
- Festival Bonus: 2 (Yearly)
- Other benefit as per company policy
Employment Status
Full Time
Job Location
Dhaka