INSTACALL LLC
INSTACALL LLC
INSTACALL LLC
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Summary
- Vacancy: 2
- Age: 24 to 30 years
- Location: Dhaka (Uttara West)
- Salary: Tk. 25000 – 35000 (Monthly)
- Experience: 1 to 5 years
- Published: 23 Sep 2024
Requirements
Education
- Bachelor of Science (BSc) in Computer Science & Engineering
- IELTS overall score over 7 will have added advantage.
- CCNA/CCNA (VOIP), MTCNA, Any professional course in Linux.
- Programming, scripting skills in linux platforms will add great values.
Experience
- 1 to 5 years
- The applicants should have experience in the following business area(s):
Telecommunication, Software Company, ISP - Freshers are also encouraged to apply.
Additional Requirements
- Age 24 to 30 years
- We maintain a very homely and non formal office environment.
- Anyone’s expectation of a big corporate house may not suite you.
- However we standout in professionalism and practice world class norms in our service and communication with our customers.
- We need fully team player willing to learn and help others in the team.
Responsibilities & Context
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Provide prompt and conclusive support to INSTACALL Customers all over the world.
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Maintain VOIP switch, server, CRM system and Other SaaS products of the company.
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Deploy IP Phone, Softphone, Cloud PBX, Call Center Software suite.
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Troubleshoot any system end or customer end Software and service issues.
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Trouble Ticket management.
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Provision of different products and reports based on customer’s request.
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Back-end routine maintenance. Maintaining office Network and system infrastructre.
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Lear INSTACALL product and services due to its unique nature and adapt to those in quick manner.
Skills & Expertise
CCNA (Cisco Certified Network Associate)
Communication
Customer Handling Problem solving
Good Command Over English
IELTS SCORE 7
IT Support Service and Network engineering.
Linux server
Microsoft Excell
MTCNA
Compensation & Other Benefits
- Weekly 2 holidays, Performance bonus
- Lunch Facilities: Full Subsidize
- Salary Review: Yearly
- Festival Bonus: 2
Instacall LLC is a very dynamic company. We are not bound by norms like only yearly salary evaluation. Extra ordinary performance with our company always results in dynami appreication in remunerations.
Workplace
Work at office
Employment Status
Full Time
Job Location
Dhaka (Uttara West)