Executive/ Sr. Executive – Customer Services (Garments Trims, Accessories & Packaging)

Montrims Limited

Requirements

Education

Bachelor of Science (BSc) in Textile Engineering
Bachelor of Business Administration (BBA)
Masters

Experience

3 to 5 years
The applicants should have experience in the following business area(s): Garments Accessories, Packaging Industry

Additional Requirements

Age 22 to 35 years

Responsibilities & Context

Join one of Bangladesh’s leading trims & packaging manufacturing companies and build your career with a dynamic multinational work environment based in Gazipur.

Handle communication with international customers and global brands professionally.

Manage order follow-up from development to final shipment.

Coordinate with merchandising, production, planning, commercial, and logistics teams to ensure smooth execution.

Ensure timely updates to customers regarding order status, production progress, shipment schedules, and any potential issues.

Maintain strong relationships with existing clients and support business growth opportunities.

Prepare and maintain order-related reports, customer records, and shipment documentation.

Monitor customer requirements and ensure compliance with quality and delivery standards.

Resolve customer complaints or concerns efficiently and professionally.

Support management with customer meetings, presentations, and business correspondence.

Skills & Expertise
Customer Service
International Clients Relation
Sample Development

Other Relevant Skills

Customer Comuunication
Order Follow Up
Quality compliance
Complaint Management
Presentations

Compensation & Other Benefits

T/A,Mobile bill
Salary Review: Yearly
Festival Bonus: 2
Earned Leave

Workplace

Work at office

Employment Status

Full Time

Job Location

Gazipur

To apply for this job email your details to apply@chakricircular.com